EXPERIENCED AFTERSALES/SERVICE MANAGER A target-oriented, dynamic and resourceful professional in leading solid sales management and excellent customer service resulting in increased customer loyalty and profits. Adept at implementing an effective sales strategy to achieve value satisfaction Capable of developing lasting relationships with key business clients and colleagues. Well-versed in motivating team members, identifying opportunities for exponential sales, revenue growth and retaining customers. Expertise in negotiating with existing large accounts for contract renewals, maintaining contracts and overall retention. Highlights of my achievements, experience and skills:▪ Successfully set up a business improvement team to manage multiple small projects aimed at improving wide-ranging KPIs. Collaborated with team members to set up each project, monitored progress and fed back to management. One such project increased turnover by 57% per vehicle service.▪ Led a team to achieve the highest customer satisfaction within the market area as part of a project of increasing customer satisfaction within a quarterly timeframe.▪ Propelling business improvements, corporate growth strategies, and successful marketing initiatives to stimulate revenue growth and outperform objectives.▪ Ability to develop and implement strategies effective for ensuring a satisfied clientele and increased returns.▪ Capable of forging trusting and enduring relationships with customers, management teams, and peers to maximise client retention and satisfaction.▪ Expert in identifying sales opportunities and successfully leading and motivating teams to exceed sales targets.▪ Utilising superior team leadership, communication, and organisational skills to achieve maximum sales and the highest level of customer service