Gavin Mason Email & Phone Number

Reading, England, United Kingdom

United Kingdom

Reading, England, United Kingdom

Alarm Stability & Remedy Incident Manager for Huawei on the 3UK network - Chariot Project.

Reading, United Kingdom

LTE RAN War Room Activation Manager for Huawei on the EE network.

Vodafone HQ Newbury

Newbury, UK

May 2012 – PresentVodafone – UKOperations Swap Team Manager and Engineer (dual role)Working on the Vodafone UK Huawei SRAN/Beacon Swap project. Swap Team Manager Duties included: Responsible for the successful swap of legacy sites to the new Huawei 2g/3g sites. Managed effectively a team of mixed nationality Swap Team engineers. Escalating all issue to.

Switzerland

Feb 2012 – April 2012KTL – Switzerland Installation & Commissioner Working on the Orange Switzerland (OCH) NSN Swap/Refresh project. Duties included: Installation and Commissioning of NSN Flexi Multiradio BTS 2G and 3G.  Troubleshooting problems with the Commissioning to get sites on air quickly and reduce outage time. Working with NSN Portugal to.

Mozambique

July 2011 – December 2011NSN – Maputo, Mozambique NOC 2G & 3G RAN Engineer Working for Vodacom as part of a NSN managed service. Duties included: Monitor all 2G and 3G sites, investigate faults and fix remotely where possible.  Monitor all RNC’s & BSC’s for the whole network and escalate faults/issues. RAN equipment monitored, NSN Gemini Flexi BSC3i.

Nürnberg Area, Germany

May 2010 – June 2011NSN – Nuremberg, GermanyT-Mobile - Network Upgrade/Capacity Expansion ProgramConfiguration Management and Data Build RAN EngineerWorking for T-Mobile (Deutsche Telekom) on behalf of NSN during a nationwide wide rollout in Germany of new Nokia Flexi WBTS as well as capacity upgrades to existing sites. Duties included: Full Flexi/Flexi 2.

Team Manager duties included: Managed all day to day issues with the Swap out to ensure all sites came on air. Managed effectively 9 engineers of mixed nationality’s. Ensured we met the customer’s expectations on every level including SLA’s and KPI’s. Provided in depth reports to the customer on a daily basis on how the swap was progressing. Point of.

Working for Safaricom during the swap out of Siemens NB’s to Nokia Flexi. Duties included: Monitor all NB’s and RNC’s for the UMTS network and fix remotely where possible. Manage, Train and Support local work force in all aspects of UMTS Network Monitoring. Support Field, Integration and Optimisation groups with planned swap out from Siemens to Nokia..

Escalation point for our Global Wireless Technologies Solution. Duties included: 3rd line support engineer in relation to customer faults on our equipment across various networks. Manage all outstanding and new Trouble Tickets to ensure they meet their SLA. Use Element Manager to fully investigate faults further.  Download latest SW to repaired NodeB’s.

I was part of a team working on the Vodafone 3G start-up network. Duties included: Provided full 3G RAN surveillance and support for the UMTS network as well as some TAC 2 support on the UMR 5 network. Provided full pre/post 3G Launch assistance in the SMC to the Integration, Optimisation, RNC and Field Engineers. Monitored Node B’s and RNC’s via Radio.

This position was contact for Field Engineers where in a team environment we monitored the network from the central service centre and provided 1st/2nd line support. Duties involved: Monitored over 3000 NEC/Siemens 3G Node B’s and RNC’s across the UK for all types of alarms via Radio commander on the UMR 3.5 – 5 Network. Identified hardware and.

This position was working alongside the Radio Access Network Engineers in providing field support to the Field Engineers where I was also responsible for the supervision of a small team. Duties involved: Dealt with any issues escalated to me in relation to site access for Field Engineers Arranged and held meetings with various Major Site providers to.

This position was assisting the Field Engineers with support and monitoring the 2G network. Duties included: Investigating Base Station faults on the 2G network via Reflections package to fault find and fix remotely where possible Liaised with all Field Engineers in the UK for both Nokia and Motorola base sites in order to fix faults Understanding the.