I have a passion for working with bright people, making a positive impact in people's lives, and expanding my knowledge/skillset until the day I die. I'm always seeking opportunities for growth and learning; hoping to find an industry/discipline that fits my aptitudes and exposes me to great individuals.I have worked in several startups and well-established firms helping to scale operations, provide meaningful data, and develop hypothesis-driven strategies. I have gained experience in market research, customer service, healthcare, e-commerce, data analytics & business intelligence, project management, operations management, supply chain management, management/technology consulting, and corporate strategy. I genuinely love working in team settings and finding ways to help the people around me succeed.
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ConsultantEy Oct 2024 - PresentLondon, Gb -
Strategy AssociateWeave Jan 2023 - Oct 2024Lehi, Utah, Us(Contributed to driving corporate direction through Strategic Planning, Internal Consulting, Growth Strategy, and Corp Dev)𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗜𝗖 𝗣𝗟𝗔𝗡𝗡𝗜𝗡𝗚• Led multiple deep-dive analyses on Product, Partnerships, and Markets for exec. discussion for Weave's first-ever long-term strategic planning motion—i.e. "STRAP" • Responsible for the weekly, monthly, and quarterly leadership key metrics review across 14 departments at Weave—i.e. “Vital Signs”• Established & coordinated weekly competitive intelligence motion; responsible for competitor profile production & internal channel communication𝗜𝗡𝗧𝗘𝗥𝗡𝗔𝗟 𝗖𝗢𝗡𝗦𝗨𝗟𝗧𝗜𝗡𝗚• Delivered SFDC data quality audit resulting in $500K in cost savings & uncovering $1M ARR in upsell opportunities• Built exec. strategy & presentation to successfully secure an enterprise account (+$4M ARR)• Developed Weave's first-ever vertical-based pricing strategy (+10% ASP, +$150K annual bookings)• Created & deployed "Save Play Calculator"; created tool & training content for 30+ CSMs to calculate positive margin retention deals for cancellation risk customers• Delivered customer unit economics analysis to derive comprehensive profit margin per customer to prioritize high-value accounts & determine custom price increases𝗚𝗥𝗢𝗪𝗧𝗛 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬• Led research & exec. recommendation for new verticals expansion (2x TAM, +68% YOY bookings growth)• Oversaw initial research & recommendation for int'l market expansion (+$8.6B TAM, led to first foreign market pilot)• Researched & compiled Weave's official TAM/SAM public reports for 32 domestic and 12 int'l markets; built all methodology & reporting on market sizing• Helped establish Weave's first-ever Innovation Incubator—i.e. “Weave Labs”—and oversaw the research for first product launch in 2025 (AI Assistant)𝗖𝗢𝗥𝗣 𝗗𝗘𝗩• Helped establish Weave’s product partnership motion; built partnership launch playbook, assessed 3 partners, and co-managed 2 partner pilots -
Health Services Business AnalystSelecthealth Oct 2022 - Dec 2022Murray, Ut, Us(Tracked & analyzed 900+ hospital admissions to advise on reformed billing strategy) -
Research Assistant, Operations Management & Customer ExperienceBrigham Young University Marriott School Of Business Sep 2022 - Oct 2022Provo, Ut, Us(Supported formulation & writing of Dr. Scott E. Sampson's upcoming research article) -
Technology Consulting InternPwc Jun 2022 - Aug 2022Gb(Aided in configuring/testing phase of Oracle Cloud implementation for multibillion-dollar client) -
Business AnalystOops May 2022 - Jun 2022Salt Lake City, Utah, Us(Provided operations & BI support for product launch) -
Associate ConsultantClozd Jan 2022 - May 2022Lehi, Utah, Us(Oversaw publication of win-loss analyses on behalf of F500 clients such as Salesforce, Adobe, and Microsoft) -
Supply Chain & Operations SpecialistSmart Vision Works Inc. Jun 2021 - Dec 2021Westborough, Massachusetts, Us(Forecasted & filled $5 million in client orders) -
Flex LeadPress Ganey Mar 2021 - Jun 2021South Bend, In, Us(Performed extract-transform-load processes for 60+ survey administration projects) -
Survey RepresentativePress Ganey Nov 2019 - Jun 2021South Bend, In, Us(Conducted HCAHPS patient satisfaction surveys over phone in 13 formats) -
Supply Chain Analyst | Team LeaderBear Country Bees Jan 2021 - Apr 2021Salem, Utah, Us(Led 5 interns to optimize inventory management) -
Market Research Analyst | Report ManagerHanover Research Sep 2020 - Dec 2020Arlington, Va, Us(Developed strategy to establish firm’s position in software sector)
Gavin Metcalf Education Details
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Brigham Young University Marriott School Of BusinessSupply Chain & Operations + Korean + Healthcare Leadership
Frequently Asked Questions about Gavin Metcalf
What company does Gavin Metcalf work for?
Gavin Metcalf works for Ey
What is Gavin Metcalf's role at the current company?
Gavin Metcalf's current role is Consulting @ EY | Strategy & Operations.
What schools did Gavin Metcalf attend?
Gavin Metcalf attended Brigham Young University Marriott School Of Business.
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