At The Long Lunch, we celebrate life's moments of pause through travel. Forever in awe of the world around us, we seek experiences that better ourselves and the places we visit.We are thoughtful and deliberate in our approach to planning, booking and reviewing travel. Our journeys are like us, unique and special. Following the crowd is just not in our nature around here.Better travel is only a conscious choice away.

We are a consulting and training company specialising in the development of empathetic leadership, communication and business development skills. This business is born from the love and desire to help others reach their destined potential.Our goal is to challenge and open the hearts and minds of professionals looking for new ideas and ways of approaching business. With a vision to create positive and lasting change in one's day to day, we believe in the principles of servant leadership with a communication equally balanced with both head and heart.We offer a variety of mentorship, workshops and virtual programs to meet the varied needs and time constraints of our clients.

During my time with the Toronto based children's, women's and home luxury retailer, I was tasked to work closely to execute the successful deployment of the brand's first ever seasonal, retail pop-up instalments within Canada's most prestigious luxury retailer, Holt Renfrew. Some of my key responsibilities included talent acquisition & training, management of business systems within Holt Renfrew sites, coordination multi-location brand operation for the brand, stock management, business plan and management team coaching & development.In addition to the daily operations, I worked closely as a consultant to the leadership team to help improve schedules, business systems, customer sales, inventory and profit results.Since January, I have maintained a permanent leadership and executive consultant role for the business working on growth and transformation planning.

In my role, reporting to the CEO, I worked alongside the greater executive team to build and deploy the Travel Edge Retail Division. Formed in 2021, Travel Edge Retail was the brand's newest division. I had the fortunate role of leading this new chapter from its infancy. My team and I led the company's profit, sales, and people growth taking the company from a vision to $30m in sales over its first 18 months of operation. This involved modelling, building and driving the expansion of the operation alongside a talented team of travel experts for its first 3 years of operation.My role involved active curation of the brand position, product development and marketing strategy while leading operations and sales.

In my role, reporting to the President of FCTG Canada and sitting on the executive team, I led a team of individuals responsible for the growth in people, sales, customers and profits for the Retail and Leisure arm of the company. The businesses and brands included the revitalization and transformation of the company's flagship and parent brand, Flight Centre Brand in the Canadian market. I was charged with leading its brick & mortar, e-commerce, wholesale, business, group and independent agent strategy. In addition to leading the Flight Centre Brand and speciality divisions, I led the English-speaking expansion of our premium and luxury brand, Laurier du Vallon. The complete operation spanned the country with 100+ teams and stores made up of more than 1000 employees and total sales of more than $800m. My team and I led the business to record breaking profit improvement in 2018 largely driven by a redesign of the business model, efficiency in cost and investment, the development of unique purpose driven customer offers and greater sense of vision, common goals and community across the country.

At the time, The Heartland, as is it affectionately known, was the largest Retail and Leisure business unit in Flight Centre's global footprint. It was the heart of the company with its headquarters and roots proudly found in the region. Reporting through to the MD of the Australian Leisure business, I was charged with the people, sales and profit growth of the region from Northern New South Wales to Port Douglas. Strategically, my team and I delivered record breaking sales and profit growth taking the business through the ceiling of $1B in sales for the first time. This was accomplished through the development of unique customer centric product offering, strength of community and purpose led business mechanics.

As the leader for the SA/NT, reporting through to the EGM for Central and Western Australia, I was responsible for the people, sales and profit growth of multiple brands and businesses predominantly in the cities of Adelaide and Darwin, along with some regional presence. Expansion of our retail and corporate brands, shop footprints and business presence into new markets was a key component to the role along with the development of the senior team and store managers by intimately knowing the uniqueness of the product offering and customer base within the regions.

As a member of the Victorian and Tasmanian executive team, my role was to lead the team of individuals responsible for the talent attraction, acquisition and retention. This including all new and internal recruitment along with systems, leadership and product training for the 1200+ individuals working with the organization within the two states. In addition to recruitment and learner, I was responsible for the health and financial wellness departments responsible for delivering personal financial and health growth plans for our employees. During my tenure in the role, I was awarded outstanding achievement for the improvements made in our recruitment process and training programs resulting in record breaking reduction in staff turnover and sales results.

As the Retail Area Leader for CBD Melbourne and Region Victoria, I reported through to the Retail Nation Leader for Victoria and Tasmania. I was charged with the growth in people, sales and profits for the region. The portfolio of businesses that I led were business focussed CBD teams with aggressive competition around them to single-agency stores in small country towns. My role was to bring a sense of community, develop the leaders, expand into new markets and deliver profit growth for the group.

In this role, I was responsible for the development and delivery of product and leadership content for travel consultants and store managers in Victoria and Tasmania. In addition to content creation and delivery, I was the liaison between front-line agents and our supplier partners for training and collaboration on customer solutions for travel interruption and errors.

In the first 12 months with the company, I progressed from a novice travel consultant role to opening a new store as the manager of a team of 5. I was responsible for the growth of customers, sales and profits in the new market of Balaclava, a suburb of inner-Melbourne. In addition to customer growth, I was responsible for the management of shop financial and booking systems along with the development of the team.