Gavin Moore Email & Phone Number

Ipswich, England, United Kingdom

BCM Global are a leading independent loan and asset management service provider, servicing loans for commercial and investment purposes and mortgages from origination to redemption.My role as Project Manager is to lead and inspire our delivery teams to achieve exceptional customer outcomes. I haveformed relationships with key stakeholders and clients to.

Norwich, England, United Kingdom

Responsible for the supporting, developing and ensuring the Covid vaccination programme was successful in delivering against national and regional targets.I produced Trusts roving model business continuity business plan to ensure all eventualities have been considered and mitigating actions put in place to ensure the continued running of the vaccination.

Southend-on-Sea, Chelmsford & Basildon, Essex

Responsible for the supporting, developing and implementing standard change methodologies across 3 hospital sites circa 15000 people. Reporting direct to the Programme Director, I had to ensure a sound system of portfolio governance was in place at every site.I was tasked with a number of projects looking at process and operational efficiency improvements..

London, England, United Kingdom

• Working for a Global Payment Processing Outsourcer, I was responsible for identifying and resolving complex issues that occurred in case of breach of contract. Organised and chaired regular client meets and by using a.
• Responsible for resolving a client issue who lost 250k statements that was being transported to London by lorry that caught fire.
• Devised a new process for a client that saved their business over £60k every month.
• Worked closely with clients and suppliers to ensure contractual obligations were met and that all SLA@S and KPI’s were adhered to.
• Business, operational, technology improvement programme delivered.
• Worked with clients to ensure the services being used were meeting their needs and also put forward suggestions that could improve the service they receive by implementing additional managed services.

London, England, United Kingdom

Led operational projects which included different work steams using P3M project methodology to ensure projects were completed and within budget. Managed divisional and cross functional and divisional restructure programmes. This led to improved process improvements across call centers, back office functions and support teams. Delivered on various.

Southend On Sea, Essex

Southend-on-Sea, Essex