Gavin Newall Email and Phone Number

In October 2016 I joined our family business to manage building a new sales site and service centre to enable the company to expand to the next level.● Managing the growth and success of the team● Ensuring all sites run efficiently and within the H&S regulations● Set policies and processes● Oversee recruitment and training of new employees● Helping with vehicle purchasing & sales● In charge of customer complaints & after sales● Managing the Accounts, Payroll, Funding & VAT returns● Setting budgets & new strategies● Design & implementing new ideas● Responsible for all HR● Purchasing high expense equipment within budget● Sourcing Sub-Contractors and building good relationships with them● Working with all suppliers to achieve better rates & services● Organise Share Holders Agreements & Employee Contracts● Cover other Directors roles & responsibilities when needed

Line of Business: Design, manufacture, supply & installation of pipeline equipment and accessories for the oil, gas, petrochemical and water industries. Products ranging from pigs, spheres, indicators, stoppers and weld testers, launchers/receivers, quick open closures and any other special projects.● Managing the sales team along with a network of worldwide agents● Hitting sales targets each year. (4 to 8 £Million turnover)● Submitting and checking quotations & tenders● Plan, design, install and attend worldwide exhibitions● Maintaining excellent happy business relationship with all clients & agents● Attending Directors meetings and producing reports etc● Negotiating projects and sealing orders up to the value of £2 million● Keeping a close eye on the competition but remaining friendly● Assisting the Design & Contracts Team to ensure maximum profits achieved● Ensuring delivery deadlines are met every time● Achieving 100% customer satisfaction with after sales care● Poaching new clients and ensuring they remain happy and satisfied● Collect new product ideas whilst in the field and help with the design

Sales Manager for the Middle East, USA & Canada● Managing sales and achieving company targets / objectives● Developing, maintaining and feeding back an understanding of the market● Maintaining a clear, visible understanding of the status of live enquiries● Leading role in the negotiation and acceptance of orders● Attend international conferences, seminars & exhibitions

● Review all enquiries to determine if within the company scope of supply● Read specifications and highlight the non-standard parts● Search for competitive prices of non-standard products/materials● Send quotations outlining deviations and offer suitable/superior alternative● Enter prices on Excel spreadsheets and decide on profit margins● Telephone international customers/agents to discuss tenders/technical issues● Create enquiry drawings● Assess revised enquiries and re-cost quotations accordingly● Negotiate with customers to secure purchase orders● Chase previous enquires to generate further business● Visit customers and agents to build/maintain strong working relationships● Meet with clients to discuss relevant products/enquiries● Set up and attend Exhibitions● Prepare technical presentation packs for tenders● Cover Sales Manager and Design Engineers when required● Understand clients and know what price boundaries to stay within● Look for new products and liaise with the Manufacturing Manager to achieve● Host ‘kick off’ meetings for new orders and ensure the contractual side runs smoothly

Line of Business: Manufacturer of Street Lighting Columns, Floodlight Masts & Telecommunication Poles.● Supply the customers with full technical support● Supply the Sales Department with competitive/accurate pricing● Prepare full technical presentations as required● Provide full technical support to Purchasing and Works departments● Constantly monitor the production of special products● Search to make both standard and special products more cost effective● Actively sell the products technically to customers● Produce manufacturing instructions● Close liaison with all levels of shop floor personnel● Provide design services to both UK and Export customers● Source suppliers of new/improved products and services● Liaise with Independent Consultants● Visit customers to assist with the clarification of technical queries

Line of Business: Manufacturer of Street Lighting Columns, Floodlight Masts & Telecommunication Poles.I was responsible to the Technical Manager and my duties were similar to my role at Transmission & Lighting LTD.

● Producing sales drawings for approval● Issuing detailed drawings for manufacture● Requisitioning materials to the purchasing/stores department● Supplying instruction for product testing before dispatch.● Calculating product weights for dispatch and the end user● Providing ‘as built’ drawings / bill of materials and test instruction manuals● On site testing to ensure the product performs successfully● Working within ISO 9001 procedure and relevant British standards● Completed an Introduction to PRO-Engineer (training course)