Gavin Pearce Email & Phone Number

Mclean, Virginia, United States

Highland, Utah, United States

● Scheduled and facilitated bi-weekly new hire orientation meetings, ensuring a smooth onboarding process for all incoming employees; reduced new hire confusion by 30%● Using Miro, I implemented interactive and engaging training sessions incorporating multimedia presentations, group discussions, and hands-on activities to enhance the learning experience● Received a 100% Quality rate from new hires feedback polls

Orem, Utah, United States

Assist applicants applying for personal signature loans. Ensure proper paperwork is complete so applicant has best chance of being approved.

Provo, Utah, United States

● Compiled and formatted research into a comprehensive professional document and presented to executive staff ● Contributed over 100 hours of research to formulate a growth plan by providing a cost-savings analysis and social impact analysis

Orem, Utah, United States

• Checked 80 guests in weekly, and ensured that charges were correct• Handled 2-5 customer complaints a day • Decreased customer complaints by 15% through communication with maintenance and housekeeping to ensure rooms were ready on time

Highland, Utah, United States

● Assisted adults with special needs achieve greater independence by assisting them with their daily work routines. ● Accomplished an over 25% increase in clients’ self-efficiency in the workplace by teaching and monitoring problem-solving skills

Edmond, Oklahoma, United States

• Daily door to door sales presentations• Identify target markets• Increased the route flow efficiency for the service department by 20% through scheduling customers that lived near each other to be serviced first.• Aided my team in doubling customer base for the Oklahoma office through finding new clients

Salt Lake City, Utah, United States

● Educated customers and prospective customers on products such as CDs and online savings accounts ● Trained to be a subject matter expert in banking rates, procedures, and FDIC compliance to professionally aid customers in opening, managing, and closing their accounts