Gavin Penfold Email and Phone Number
Gavin Penfold work email
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Gavin Penfold personal email
Gavin Penfold is a Director - Mobile & Home Transformation at Verizon. He possess expertise in management, program management, project management, customer service, microsoft office and 4 more skills.
Verizon
View- Website:
- verizon.com
- Employees:
- 151940
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Director - Mobile And Home TransformationVerizon Nov 2024 - PresentLead team responsible for growing our Mobile & Home portfolio through key Go To Market efforts, Creating differentiated Customer Experiences, and customer-focused product offerings.
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Associate Director - Home ExperienceVerizon Jul 2023 - Nov 2024Managed team responsible for End to End customer journeys supporting Home Internet including Fixed Wireless and Fios, including Mobile & Home Joint Customers.
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Senior Manager - Systems AnalysisVerizon Jan 2021 - Jul 2023Lead a team of Engineers and Analysts in owning Employee Platform Strategy and Build for Point of Sale and Digital Platforms.
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Senior Technical Product ManagerVerizon Nov 2020 - Jan 2021Project and Program owner of emerging call center technologies.
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Program Project ManagerVerizon Feb 2019 - Nov 2020Go to Channel project manager supporting Tier 1 initiatives across the 5G Home/Fixed Wireless and 5G Mobile portfolio.
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Program Project ManagerVerizon May 2018 - Feb 2019Project Manager for Home Based Agent team focused in the new employee experience.
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Operations ManagerVerizon Feb 2017 - May 2018Managed a team of individual contributors focused in Go to Market, Communications, and Incentives supporting the consumer customer service organization.
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Senior Operations AnalystVerizon Mar 2016 - Feb 2017Program managed an incentive based gamification tool to drive performance across the consumer organization, leading a team of local analysts.
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Customer Service SupervisorVerizon Dec 2013 - Mar 2016Lead a team of frontline Customer Service employees to deliver quality service and meet key performance goals.
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Customer Service CoordinatorVerizon Feb 2013 - Dec 2013Supported New Hire employees through their onboarding experience through training and nesting experiences.
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Technical Support SpecialistVerizon Apr 2012 - Feb 2013Provided exceptional customer service and technical support to wireless and data customers.
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Customer Service RepresentativeVerizon Jul 2011 - Apr 2012
Gavin Penfold Skills
Gavin Penfold Education Details
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Business Administration And Management, General
Frequently Asked Questions about Gavin Penfold
What company does Gavin Penfold work for?
Gavin Penfold works for Verizon
What is Gavin Penfold's role at the current company?
Gavin Penfold's current role is Director - Mobile & Home Transformation.
What is Gavin Penfold's email address?
Gavin Penfold's email address is ga****@****ess.com
What schools did Gavin Penfold attend?
Gavin Penfold attended Strayer University.
What skills is Gavin Penfold known for?
Gavin Penfold has skills like Management, Program Management, Project Management, Customer Service, Microsoft Office, Leadership, Telecommunications, Team Leadership, Microsoft Excel.
Who are Gavin Penfold's colleagues?
Gavin Penfold's colleagues are Brooke Love, Edel Moore-O'brien, Marimar Ramos, Aric Pair, Wes B., Valyzere Pinto, Alexander Herrera.
Not the Gavin Penfold you were looking for?
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1bigpond.com2 +614279XXXXX
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Gavin Penfold
Sales & Relationship-Building Expert | Senior General Manager With Proven Success In Revenue Growth | Seeking New Challenges & GrowthGold Coast, Qld2teambmw.com, armstrongs.co.nz -
2gmail.com, cpplc.com
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