8 years of practical experience in global company after-sales service, strong learning, understanding, and summarizing abilities, able to quickly digest new knowledge and adapt to new fields. Years of practical experience in after-sales operations have accumulated solid logical judgment skills. Be good at identifying customer pain points in work and providing customized solutions. Based on the customer, helping them solve problems and being willing to grow together with them to achieve a win-win situation. Obtained PMP certificate with a score of 3A.