Profile:A qualified, dynamic, versatile VET and Vocational Training Professional with experience and extensive exposure to RTO management, training and development, customer service, operations and WHS, who has a proven track record in the areas of mentoring and coaching, and leadership development.Personal Objectives:To develop and lead a group of dedicated training practitioners with a core team focus on working together to achieve the best possible results while consistently raising the standard. Attained through supporting team members with guided technical and practical solutions; allowing them to think on their own, and fostering their creativity while ensuring adherence to appropriate benchmarks.Key Professional Attributes: Strong passion and experience in Training and Development, RTO compliance and funding. Exposure to AAC processes, National Traineeship arrangements and managing training contracts.  Results driven focus with emphasis on quality over quantity. Capable of managing and resolving critical issues. A proactive, flexible and positive “can do” approach. Well-developed administrative and analytical skills. Proven ability to organise and manage multiple tasks within timeframes. Excellent attention to detail and time management skills. An ability to guide and support others learning and development. Patient and measured in situations of potential conflict. Outstanding communication skills, both written and verbal. Approachable and always willing to assist.