Gavin Smith Email & Phone Number

United Kingdom

The only single-source solution provider for retailers and businesses throughout the UK, Europe, Middle East, Far East and the USA – incorporating all packaging and consumable goods not for resale.

UK And Ireland

Working as part of the Leadership Team at Staples Solutions, full responsibility for all the Enterprise and Global Account Sales Teams and customers across the UK and Ireland.

UK And Ireland

We understand that every customer is different - one solution doesn't fit all. Excellence, flexibility and responsiveness are in our DNA. We combine experience, national scale and local responsiveness to deliver whatever you need, whenever you need it. In all parts of our business we aim to deliver added value and exceed your service expectations.

UK

• Responsible for all sales functions including -
• Annual Budgets and Profit
• Recruitment
• Training Programmes and Sales Professionals Development
• Management of Database
• Vision and strategy

UK & Ireland

• Managing the Field Sales Division for UK & Ireland, including internal administration and e-commerce team. (£110m turnover)
• Total headcount of 500 Sales Reps, 55 Area Sales Managers, 7 Regional Sales Managers, 6 Back Office Support
• Responsible for Annual Budgets, Targets and Profit levels
• Developed Sales Tools and Training programmes to support in the field activities as well as exciting remuneration and reward programmes
• Extensively involved in marketing material and campaigns
• Introduced first ever Lyreco Mid Market Team with sales of £3.1M achieved in first 2 years – 2010/11

England & Wales

• Built Division to 7 Sales Managers and 60 Account Managers
• Achieved average growth of 20% year on year 2004/5/6, taking annual turnover to in excess of £60M
• Only Divisional Sales Director in Lyreco Group to achieve double “VLP” success
• Developed a talent pool of individuals resulting in 4 people within division being promoted to Director status within Lyreco Group during the period
• 18 KAM’s promoted to NAM status and 6 of direct reports promoted into Sales Manager role
• Significantly improved reporting and measurement both internally and for Account Managers

South England

• Managing a team of 8 Key and National Account Managers all focused on new business acquisition, within client revenues of £50k - £1m per annum and client retention and growth
• No.1 Sales Manager in 2002, with growth of 27%
• Margin levels increased by 5% when I was appointment in Oct 01 to when I was promoted in Mar 03
• 3 out of 5 KAM’s promoted to NAM from team during period
• 2 out of 3 NAM’s promoted to higher positions as well
• Designed Divisional competitions which resulted in increased new business levels and activity

Focused on securing new clients and their ongoing management, margin development and retentionDeveloped profitable business through proactive database management, tender submissions and probing customer account reviews to exploit all sales opportunitiesAccounts Managed/won included UBS Warburg, JP Morgan/Chase Manhatten, United Biscuits, Chubb Security.

Direct Field Sales role, winning new business through extensive cold calling and growing via repeat business in London and South East area

First role in Sales, selling industrial Dishwashing Detergent, Rinse Aid and cleaning chemicalsWhen the business was sold I was the only Sales Representative to keep their position and be taken on by the new company

Education record

Education record