Technical Manager
Current▪ Manage and supervise technicians on day to day operations.▪ Monitor and review team members to ensure SLA’s are met▪ Propose solutions, meet customer requirements and maintain high customer satisfaction▪ Propose solutions for Disaster Recovery plan▪ Advices on risks associated with the solution at the proposal▪ Manage and supervise Wintel, Network, Storage, and Backup on day to day operations