Gavin Waid Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

United States

Orlando, Florida Area

• Rehearsals: Learned all aspects of required show(s) including lines, staging, choreography, and character during rehearsal periods. Arrived consistently on time for rehearsal, ensuring accurate timekeeping, ready to rehearse as soon as shift began.• Performances: Maintained show quality throughout the length of contract, while performing multiple shows per day. While acting as an atmosphere character, interacted with guests while remaining in character to provide exemplary guest interactions.

Winter Garden, Florida, United States

Orlando, Florida, United States

Orlando, Florida Area

• Greeted clients upon arrival, scheduled services, and answered all incoming phone calls.• Educated clients on new and expanded services, sold the Massage Envy Wellness Program, booked clients for future services, and encouraged home-care retail purchases based on service provider recommendations.• Maintained a clean and tranquil atmosphere for all members and guests by ensuring all areas of clinic were kept free of detritus, laundry was sanitized and ready for use by service providers, and bathrooms were clean and well-stocked with necessary items.• Performed outreach to existing members whose memberships were about to expire, while providing options regarding continuing a membership with Massage Envy.

Orlando, Florida Area

• Provided welcoming and knowledgeable customer service• Responsible for managing the Barber Spa appointment book, including booking appointments in-person as well as over the phone, making confirmation calls, and planning meal breaks for individual barbers• Performed merchandising duties, including replenishment of stock• Assisted in cleaning and maintenance of store as needed• Responsible for quick and accurate operation of cash register• Performed other duties as assigned by manager, such as coordinating special events with the Walt Disney World Company, and running such events• Observed and monitored loss prevention

Madison, Wisconsin Area

Answered and routed incoming calls to the appropriate party in a timely manner• Acknowledged visitors upon arrival and announced them to respective attorneys, legalassistants, and other support staff• Maintained visitor's/parking validation log, accepted/sorted mail and packages• Maintained detailed records on the assignment and distribution of access fobs, including guest and loaner fobs• Coordinated lunches and catering for meetings, special events, etc.• Processed check requests and mailed checksEducated clients on new and expanded services, sold the Massage Envy Wellness Program, booked clients for future services, and encouraged home-care retail purchases based on service provider recommendations. Maintained a clean and tranquil atmosphere for all members and guests by ensuring all areas of clinic were kept free of detritus, laundry was sanitized and ready for use by service providers, and bathrooms were clean and well-stocked with necessary items. Performed outreach to existing members whose memberships were about to expire, while providing options regarding continuing a membership with Massage Envy. • Controlled conference room calendars to schedule, rearrange, and coordinate meetings and special events• Assisted with general facilities duties, such as setting up/tearing down conference rooms for meetings and special events, making coffee, and maintaining the reception area• Assisted secretaries with miscellaneous duties such as running preliminary conflict checks, processing expense reports, arranging attorney travel plans, managing contacts, proofreading various forms of legal agreements, and managing client correspondence

Madison, Wisconsin Area

• Directed business for two-hour segments multiple times a day, as necessary• Set daily store direction, handled customer interactions, supervised and reviewed Sales Associates and Stylists, and was responsible for meeting set performance goals• Scouted potential Sales Associates for the Stylist program, conducted interviews, and trained Associates to succeed in their new elevated position

Madison, Wisconsin Area

• Monitored the use of School of Music practice rooms, classrooms, and performance halls by regulating room keys• Adhered to all university policies when checking out practice rooms and rehearsal halls to students and faculty, including monitoring official Facilities calendars to confirm room rentals and reservations EDUCATION• Monitored the use of audio-visual equipment owned by the School of Music by use of a sign-out log

Madison, Wisconsin Area

• Answered incoming calls from prospective and current guests to answer questions regarding the property, room rates, reservations, and special events• Received incoming calls and transferred them to the correct department• Assisted guests in creating room reservations over the phone• Assisted Front Desk staff during peak check-in and check-out times, as necessary• Served as a liaison between hotel guests and the valet service to coordinate pick up and drop off to local restaurants, events, and the airport

Winter Park, Fl

Maintain a clean and well-stocked store, handle large quantities of money, and provide high levels of customer service.

Master Of Music, Voice Performance

Bm, Music-Vocal Performance

Activities and Societies: Delta Epsilon Iota Academic Honor Society, Student Opera Club (SOC), Opera Workshop (Op-Shop), Chamber Singers.