Gavin Wayne Munroe Email & Phone Number

Portugal

Lisbon, Portugal

Assists customers in renting a car by offering extra services such as insurance, roadside assistance, car upgrades, among other options.I answer phone calls helping customers with their reservations, customers who need roadside assistance and I also help with organizing emails, responding to customer service and customers.I help manage the fleet by returning cars from the workshop, delivering them to customers and also receiving them back when customers return their cars so I can finalize their contracts.

Fortaleza, Ceará, Brasil

Managed the collection of recyclable waste in hotels in the Cumbuco and Taíba area. Provided training for client employees so that everyone could work in the most sustainable way possible, along with training, guided companies to adopt sustainable practices.I was in constant communication with customers to align dates for when to generate invoices and dates for collections.

Fortaleza, Ceará, Brasil

Responsible for receiving cargo at the FOR (Fortaleza) warehouse, serving customers directly at the counter, both in store and export. I worked unloading and loading cargo, also in the D2D (Door to Door) department, was responsible for routing and organizing the sector's cargo to follow the delivery route. I also worked in the tax department, making sure that all documentation went through SEFAZ-CE (Tax authority) so that they could be analyzed and authorized for shipment, also resolving any type of pending issue that may appear with SEFAZ-CE (Tax authority).

Manchester, Reino Unido

Responsible for leading a team to import and register products received by Amazon/uk for delivery, kept the conveyor belt in constant production to register the products in the system and then forward them to the stock team, delivering feedback to the employees and guidance with training to help them achieve the goals determined by the company, preparation of daily reports, explaining the progress of the shift along with the performance of employees according to Amazon criteria.

Manchester, Reino Unido

Responsible for registering products received by the company in the system, operated forklift, reach truck, VNA forklift to store products on pallets, loaded and unloaded trailers, registered entry and exit of trucks.

Manchester, Reino Unido

Planned weekly employee schedules, vacation planning, ordered products for stock, customer service, responded to customer feedback, daily cash closing, weekly billing deposit, made reservations over the phone, delivery of daily reports, performed hiring, organizing legal documentation for work.