Gavin Wunderlich Email & Phone Number

From delivering exceptional customer service to overseeing my team and providing leadership where it matters, I thrive in diverse roles. During my pursuit of my BS in Marketing at Florida Gulf Coast University, I was honored to serve as the President and Social Media Director for the campus's largest club. In this role, I successfully managed finances, organized special events, secured new sponsors, and significantly increased club participation and engagement.Simultaneously, I worked full-time at Dick's Sporting Goods, quickly ascending to the position of department lead. Although relatively new to the retail sector, I developed a profound passion for customer service, leading my team with unwavering dedication to customer satisfaction. Recognized with numerous customer service awards and voted store MVP by associates, I consistently aimed to elevate my team's performance through attentive leadership, comprehensive training, and fostering a positive workspace. Additionally, my involvement in monthly reporting deepened my understanding of backend operations, encompassing associate performance, department shrink, sales fluctuations, and strategic plans to boost sales through targeted marketing initiatives.Driven by a hands-on approach, I relish the opportunity to contribute wherever needed. My enthusiasm for continuous skill development and commitment to offering my team the best support underscores my professional ethos. Beyond delivering exceptional customer service and leadership, I possess a robust analytical mindset. I dedicate substantial time to devising streamlined processes for the plans and projects my team undertakes, ensuring efficiency and success.