Gavin Yan
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Gavin Yan Email & Phone Number

Head of Asia Pacific & Japan Premium Services at Opentext at OpenText
Location: Shanghai, China, China 8 work roles
1 work email found @163.com LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email t****@163.com
LinkedIn Profile matched
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Current company
Role
Head of Asia Pacific & Japan Premium Services at Opentext
Location
Shanghai, China, China
Company size

Who is Gavin Yan? Overview

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Quick answer

Gavin Yan is listed as Head of Asia Pacific & Japan Premium Services at Opentext at OpenText, a company with 13352 employees, based in Shanghai, China, China. AeroLeads shows a work email signal at 163.com and a matched LinkedIn profile for Gavin Yan.

Gavin Yan previously worked as Head of Asia Pacific & Japan Premium Services at Opentext and Head of Asia Pacific & Japan Premium Services at Micro Focus (Formerly Hp / Hewlett Packard Enterprise).

Company email context

Email format at OpenText

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*@163.com
68% confidence

AeroLeads found 1 current-domain work email signal for Gavin Yan. Compare company email patterns before reaching out.

Profile bio

About Gavin Yan

Gavin is a dynamic leader who thrives on serving the customers with high-class quality and creativity. He attributes his success to a genuine commitment to people and business. He consistently grows the business by focusing on helping the customers to succeed. Gavin has 20 years experience in the IT industry and been the leader in various functions across Premium Support, Business Development, Technical Support, Customer Services, Customer Success, Presales Support, License Activation, Program Management, Vendor Management in Fortune 500 companies. He currently oversees the Premium Support organization which provides the advanced level technical support with superior dedication and proactiveness to the Premium customers and develops the Premium business in all the countries across Asia Pacific & Japan region at Opentext. He aims at enhancing the end-to-end customers’ experience by driving the innovative initiatives.

Listed skills include Service Delivery, Incident Management, It Service Management, Service Management, and 46 others.

Current workplace

Gavin Yan's current company

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OpenText
Opentext
Head of Asia Pacific & Japan Premium Services at Opentext
waterloo, ontario, canada
Website
Employees
13352
AeroLeads page
8 roles

Gavin Yan work experience

A career timeline built from the work history available for this profile.

Head Of Asia Pacific & Japan Premium Services

Current

Shanghai, China

Microfocus was acquired by Opentext on Feb.2023

Feb 2023 - Present

Head Of Asia Pacific & Japan Premium Services

Shanghai City, China

Manage the Premium technical support and enterprise service organization (incl. Premium Support Manager, Technical Account Manager, Customer Success Manager, Solution Support Engineer, Dedicated Support Engineer, Named Support Engineer)on providing Premium level support to enterprise customers in all countries cross Asia Pacific and Japan region with.

Jul 2017 - Feb 2023

Asia-Pacific & Japan Region Software Premier Support Manager & Site Manager

Shanghai City, China

Oct 2015 - Jun 2017

Asia-Pacific & Japan Region Software Product Support Delivery Manager

Shanghai City, China

Feb 2012 - Oct 2015

Greater China Region Service Delivery Manager

Shanghai City, China

Apr 2007 - Feb 2012

North America Technical Support Team Manager

Da Lian

Jan 2005 - Mar 2007

Team Lead

Ibm

Shen Zhen

Sep 2004 - Jan 2005

Technical Support Engineer

Xia Men

Jul 2001 - Sep 2004
Team & coworkers

Colleagues at OpenText

Other employees you can reach at opentext.com. View company contacts for 13352 employees →

FAQ

Frequently asked questions about Gavin Yan

Quick answers generated from the profile data available on this page.

What company does Gavin Yan work for?

Gavin Yan works for OpenText.

What is Gavin Yan's role at OpenText?

Gavin Yan is listed as Head of Asia Pacific & Japan Premium Services at Opentext at OpenText.

What is Gavin Yan's email address?

AeroLeads has found 1 work email signal at @163.com for Gavin Yan at OpenText.

Where is Gavin Yan based?

Gavin Yan is based in Shanghai, China, China while working with OpenText.

What companies has Gavin Yan worked for?

Gavin Yan has worked for Opentext, Micro Focus (Formerly Hp / Hewlett Packard Enterprise), Hewlett Packard Enterprise, Hewlett-Packard, and Microsoft.

Who are Gavin Yan's colleagues at OpenText?

Gavin Yan's colleagues at OpenText include Rakesh Krishnan, Pmp®, Csm, Tejveer Bhucker, Jenny Kay, Yoha R, and Chris Leniger.

How can I contact Gavin Yan?

You can use AeroLeads to view verified contact signals for Gavin Yan at OpenText, including work email, phone, and LinkedIn data when available.

What skills is Gavin Yan known for?

Gavin Yan is listed with skills including Service Delivery, Incident Management, It Service Management, Service Management, Call Center Management, Team Management, Team Leadership, and Project Management.

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