Gavin Atkinson

Gavin Atkinson Email and Phone Number

Chief Operating Officer @ Quantanite
Johannesburg, GP, ZA
Gavin Atkinson's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Gavin Atkinson's Contact Details

Gavin Atkinson work email

Gavin Atkinson personal email

n/a
About Gavin Atkinson

Having spent over 30 years in the call centre / BPO industry, I am a seasoned professional who has a passion for driving results through optimizing customer journeys to deliver value. My experience enables me to get to the root of a process failure fast and my passion for leading people ensures that I am able to connect with employees to ensure changes are actioned and implemented fast and to the highest standard. Connect if you are passionate about evolving your customer experience journeys to the next level.

Gavin Atkinson's Current Company Details
Quantanite

Quantanite

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Chief Operating Officer
Johannesburg, GP, ZA
Website:
quantanite.com
Employees:
2178
Gavin Atkinson Work Experience Details
  • Quantanite
    Chief Operating Officer
    Quantanite
    Johannesburg, Gp, Za
    View
  • Servicelab
    Managing Director
    Servicelab Jan 2016 - Present
    Johannesburg Area, South Africa
    ServiceLab aims to improve service in South Africa through re-engineering processes and ensuring that people are trained effectively.
    View
  • Wns Global Services Sa
    Managing Director
    Wns Global Services Sa Jan 2017 - Aug 2024
    South Africa
  • Wns Global Services Sa
    Senior General Manager
    Wns Global Services Sa Jan 2017 - Jun 2021
    Looking after the Domestic Business Unit to ensure client metrics are met and exceeding their expectations whilst building a team of passionate experts.Dealing with clients to ensure that we exceed on their expectations and enable them to transform their businesses to be ready for the customer of the future.
  • Bankservafrica
    Ceo: Call Centre Division Bsv Is
    Bankservafrica May 2004 - Dec 2015
    Johannesburg Area, South Africa
    My role at BankservAfrica is to ensure that we achieve our vision - being the benchmark of the SA call centre industry. This is both a challenging and rewarding role that I thrive on.I enjoy the mix of strategy and people management, as these are two of my passions in life.
    View
  • Ichoices
    Director
    Ichoices 2002 - 2004
  • Automobile Association Of South Africa
    Operations Director
    Automobile Association Of South Africa Apr 2002 - May 2003
    View
  • Discovery Health
    Divisional Manager: Client Services
    Discovery Health Feb 2000 - Mar 2002
    View

Gavin Atkinson Skills

Staff Management Call Center Administration Business Strategy Operating Budgets Stakeholder Management Client Liaison Staff Development Contact Centers Operations Management Management Consulting Strategic Planning Management Project Management Call Centers Leadership Strategy New Business Development Outsourcing Performance Management Business Analysis Change Management Business Development

Gavin Atkinson Education Details

  • St Martins
    St Martins

Frequently Asked Questions about Gavin Atkinson

What company does Gavin Atkinson work for?

Gavin Atkinson works for Quantanite

What is Gavin Atkinson's role at the current company?

Gavin Atkinson's current role is Chief Operating Officer.

What is Gavin Atkinson's email address?

Gavin Atkinson's email address is ga****@****o.co.za

What schools did Gavin Atkinson attend?

Gavin Atkinson attended St Martins.

What skills is Gavin Atkinson known for?

Gavin Atkinson has skills like Staff Management, Call Center Administration, Business Strategy, Operating Budgets, Stakeholder Management, Client Liaison, Staff Development, Contact Centers, Operations Management, Management Consulting, Strategic Planning, Management.

Who are Gavin Atkinson's colleagues?

Gavin Atkinson's colleagues are Shahrin Marzan Nipun, Mahabub Islam, Khandaker Hamim, Zozuko Gogela, Mosabbirul Haq, Shahid Uddin Fahim, Md. Fuad Hasan Khan.

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