Gavin Bailey Email and Phone Number
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Experienced Senior Technical Leader with a demonstrated history of working in the information technology and services industry. Skilled in Storage Area Network (SAN), Linux System Administration, Scripting, Technical Writing, and Ethernet. Strong information technology professional graduated from Newbury College.
Capgemini
View- Website:
- capgemini.com
- Employees:
- 232507
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Lead Platform DevopsCapgemini Jan 2020 - PresentUk South
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Senior Technical Support ManagerHewlett Packard Enterprise Sep 2017 - Oct 2018United Kingdom -
Director, Technical Support, EmeaNimble Storage Sep 2016 - Sep 2017 -
Sr. Technical Support Manager, EmeaNimble Storage Feb 2015 - Sep 2016Newbury, Berkshire, Uk
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Technical Support Manager, EmeaNimble Storage May 2013 - Feb 2015Newbury, Berkshire, UkResponsible for building, leading, managing, and directing a team of Technical Support Engineers within the Nimble Storage Global Support Organization. This position holds the responsibility of developing, implementing, and managing a 24x7 Customer Support Center providing technical support to customers located throughout the world resolving technical problems of varied complexity. In addition, responsibility for direct and frequent interaction with the Engineering organization and/or OEM 3rd party vendors, as appropriate, to resolve escalated issues.Managing the support organization to ensure transaction quality and responsiveness, implement process improvements and related objectives necessary to provide the highest level of support as efficiently and reliably as possible, and routinely develop and report on Support Metrics.
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Senior Staff Network Systems EngineerHarmonic Sep 2012 - May 2013Newbury, Berkshire, UkDelivering advanced network architectural support to the broadcast market, including design, consultation, configuration, operation, and optimization to key accounts worldwide, encompassing all products within the Harmonic Portfolio and surrounding systems/clients.Applying technical emphasis to the MediaGrid storage product, operating as an escalation point for in-house and field service/support teams, providing engineering design and utility solutions for development of the product alongside Product Management and R&D Engineering teams, and enabling Sales process progression through detailed design and requirements documentation and consultation. -
Network Systems EngineerHarmonic Nov 2008 - Sep 2012Providing technical expertise, consultative support, and hands-on testing/troubleshooting to support the implementation and interoperability of Omneon products with customer network infrastructures and other 3rd party products to deliver a complete and usable system solution to the end customer.Specifically focused on MediaGrid and MAS/MSF products, and overall networking for the entire Omneon product range.Key stakeholder in the development of Professional Services and the provision of consultative and technical engagements to the Omneon global customer and partner base.Including: CNN, Turner, BSkyB, NRK, M6, ORF, The London Studios, ...... to name a few.
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It, Network & Technology SpecialistQuantel Ltd Sep 2005 - Nov 2008In depth technical diagnosis and rapid resolution of escalated support issues. Bridging the gap between support and research & development on a 3rd line support basis with transfer engineering for new product launches.Worldwide travel to high profile broadcast, post and DI customers.Provider of consultancy on network infrastructure, auditing, projects, troubleshooting, monitoring, design and specification.
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24/7 Helpdesk Shift LeaderQuantel Sep 2000 - Sep 2005Management, diagnosis, and escalation (through to resolution) of worldwide technical and sales related issues that come in via the helpdesk engineering team.
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Test EngineerQuantel Sep 1994 - Sep 2000System and Component level diagnostics of broadcast video server and raid storage arrays along with post house editing and graphics equipment.
Gavin Bailey Skills
Gavin Bailey Education Details
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Newbury CollegeElectronic Engineering
Frequently Asked Questions about Gavin Bailey
What company does Gavin Bailey work for?
Gavin Bailey works for Capgemini
What is Gavin Bailey's role at the current company?
Gavin Bailey's current role is Lead Platform DevOps at Capgemini.
What is Gavin Bailey's email address?
Gavin Bailey's email address is ga****@****red.com
What is Gavin Bailey's direct phone number?
Gavin Bailey's direct phone number is (650) 857*****
What schools did Gavin Bailey attend?
Gavin Bailey attended Newbury College.
What are some of Gavin Bailey's interests?
Gavin Bailey has interest in Java, Android Os, Motogp, Php, The Great Outdoors, Google (In General), Bsb, Network Technology, World Sbk, Perl.
What skills is Gavin Bailey known for?
Gavin Bailey has skills like Broadcast, Networking, Storage, Broadcast Engineering, Digital Tv, Nas, Cisco Ios, Linux, Technical Support, Digital Video, Video Servers, Troubleshooting.
Who are Gavin Bailey's colleagues?
Gavin Bailey's colleagues are Meena Goda, Ramji Kandimalla, Anil Kumar Reddy, Alejandra Sotelo, Jeevitha C H, Christophe Gerard, Paarthiban Subramanian.
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Gavin Bailey
Woking -
Gavin Bailey
Md At Abc Polymer Industries Ltd, Global Leading Manufacturer & Supplier Of Fibres For Concrete. Gavin@Abcfibers.ComRainworth2abcfibers.com, propexinc.co.uk2 +447495XXXXXX
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2prosurv.co.uk, ccorpintl.com -
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