Gavin O'Neill Email & Phone Number

Grand Rapids, Michigan, United States

Waterloo, Wisconsin

- Work with retailers nationally to help implement Ascend RMS, a business management system for bicycle retail owned by Trek Bicycle Co- Help manage sales of Ascend software, hardware, inventory services, bookkeeping services, and business consulting services- Work with retailers to convert analytical data into actionable steps to improve process or profitability - Support a team of territory managers through training and onsite or remote business assistance for retailers- Coach… Show more - Work with retailers nationally to help implement Ascend RMS, a business management system for bicycle retail owned by Trek Bicycle Co- Help manage sales of Ascend software, hardware, inventory services, bookkeeping services, and business consulting services- Work with retailers to convert analytical data into actionable steps to improve process or profitability - Support a team of territory managers through training and onsite or remote business assistance for retailers- Coach buyers to keep proper inventory levels supporting sales goals for proper cash flow- Help determine the best key performance indicators for retailers to maximize staff efficiency and profitability Show less

Greater Chicago Area

- Managed and grew the sales of the territory by focusing on excellent hospitality - Facilitated Continuous Improvement events with retailers focusing on profitability and process- Helped translate profit and loss statements into easy to digest categories for goal setting- Researched and contributed to the Market Share Analysis report to best understand our opportunities in the market- Coached staff on best practices built from CI events and Trek knowledge base- Was the… Show more - Managed and grew the sales of the territory by focusing on excellent hospitality - Facilitated Continuous Improvement events with retailers focusing on profitability and process- Helped translate profit and loss statements into easy to digest categories for goal setting- Researched and contributed to the Market Share Analysis report to best understand our opportunities in the market- Coached staff on best practices built from CI events and Trek knowledge base- Was the expert resource for all Trek Bicycle Co product releases and specifications - Developed plans to help grow the brand awareness through supporting shop events and various company sponsorships- Maintained daily travel and customer visit schedule Show less

Waterloo, Wisconsin

- Supported the efforts of the Territory Managers of the area through order entry and customers communications - Traveled to territories to help with events for Trek Corporation or independent retailers- Created a website to help retailers easily view and manage service parts for Trek bicycle models- Answered customer service questions from all of Trek’s customers

Cottage Grove, Wisconsin

- Developed a sandwich shop with Landmark Co-op’s gas station- Created a menu and work with suppliers to order ingredients- Sourced appliances and products needed for the restaurant- Created logo, menu, and marketing pieces within Landmark’s suggested parameters - Operated the daily tasks of a sandwich shop

Madison, Wisconsin Area

- Provided excellent customer service and maintained Milio’s standards- Managed staff and help build scheduling- Ordered, received, and prepped product- Completed daily bookkeeping tasks