• Work with each department to map processes and implement technology solutions.• Coordinate with outside IT vendor to ensure the organization’s technology needs are met and anyissues are promptly resolved.• Manage the organization’s technology budget; keep hardware and software up to date whilemaintaining cost-effectiveness.• Continue the same analysis and reporting responsibilities as the Programs Data Analyst (below).

• Analyze and mine program data to identify patterns and correlations among the various data points• Design and create data reports and reporting tools to help senior staff in their decision making • Perform statistical analysis of program department data• Report and provide analysis of data and outcomes to a variety of stakeholders including managers, senior staff, Board of Directors and funders• Maintain and update program-specific databases• Manage reporting requirements for federal and state funders• Oversee internal systems for ongoing assessment of program goals and outcomes• Develop program outcome forecasts• Manage meals client survey and other client surveys

• Used Salesforce.com and SpringCM to associate contracts and other legal documents with customer records.• Tagged attributes to assist in tracking contract terms and maintaining legal records.• Analyzed website usage data with Excel and Access to identify most commonly accessed documents.

• Researched and redesigned organization website to improve navigation and content.• Provided technical assistance and training to organization staff.• Planned and implemented events. Edited conference video.

• Conducted a community needs assessment, including surveys and focus groups, to identify services ABCD should provide.• Created a proposal for a meal delivery service to homeless families based on existing programs.• Performed research on family homelessness in Boston and wrote memoranda summarizing findings to assist ABCD in meeting the needs of the local homeless population.• Supervised two SummerWorks youth to help them develop employment skills.

• Managed a caseload of 150 candidates. Ensured compliance with election laws by answering questions, providing information on filing requirements, and investigating violations.• Analyzed election data and created content for a report on the effectiveness of Maine's public campaign funding program.• Researched states' campaign finance laws, information that was used in drafting legislation to strengthen Maine's disclosure requirements.