Gavin Fortugno Email & Phone Number

Ottawa, Ontario, Canada

Applied Agile principles to drive improvements in team performance and outcomes as part of the organization’s customer-focused digital transformation. Championed the adoption of Agile practices and fostered new attitudes and behaviours through direct coaching and the development of new systems and processes that prioritize customer impact.

Ottawa, Canada Area

Responsible for the successful delivery of strategic initiatives through the adoption and ongoing use of Agile techniques, tools, and practices. Coached leaders and team members to set standards and drive continuous improvements in team performance, dynamics, satisfaction, and motivation.

Ottawa, Canada Area

(Valtech acquired Nonlinear Creations) Responsible for the successful delivery of high-profile customer digital transformation and content management system (CMS) implementation projects using a SCRUM-based Agile delivery framework. Led distributed teams of up to 30 resources from project initiation through to completion while executing traditional SCRUM.

Ottawa

Led a team of Project Managers & SCRUM Masters to improve project outcomes, increase the scalability of project teams, and strengthen client relationships using Agile methodologies. Established a Project Management Office (PMO) and owned the creation and governance of team policies, procedures, and reporting standards. Authored and managed templates.

Ottawa

Owned productive operation of cross-functional teams responsible for on-budget, on-time, and high-quality delivery of client solutions using a SCRUM-like delivery process. Successfully led a wide variety of projects ranging from website strategy and user experience definition & design to enterprise scale CMS implementations. Fulfilled traditional Project.

Ottawa

(CSDC acquired Decision Academic) Contributed to all aspects of the sales process by qualifying opportunities, developing proposals, negotiating contracts, and delivering product demonstrations. Identified and devised solutions to meet customer requirements, authored request for proposal (RFP) responses and prepared quotations, statements of work.

Ottawa

Responsible for all post-sales activity and delivery of customer contracts. Managed all implementation resources, established and standardized procedures and best practices, and fostered relationships with customers and project stakeholders. Produced detailed revenue forecasts, authorized all customer invoicing activity, and supported internal stakeholders.

Ottawa

Managed all facets of development for the eCampus Navigator and Curriculum Navigator products. Established product plans and created, maintained & published requirements and project schedules. Provided impact assessments of change requests and managed risks related to software development. Directed the adoption of new technologies and adherence to process.

Ottawa

Responsible for all phases of the software development life cycle from requirements gathering to rollout. Produced development estimates and end-to-end project plans. Designed database schemas and multi-tier software architectures for various products and implemented several product modules. Liaised with customers, prioritized tasks, and allocated R&D.

Ottawa

Designed, implemented, and maintained high-profile software systems including applications to secure sensitive customer data and to dynamically transfer, parse and translate data files between universities and their partners. Led development projects across several product lines and contributed to all phases of the software development cycle. Trained and.

Ottawa

Responsible for the development and maintenance of products used throughout the life cycle of certificates purchased via the Internet. Designed and integrated various applications, services, and databases to support order management, on-line purchase and order fulfillment. Supported and trained group members. Performed extensive third party.