Gavin Fulwider Email & Phone Number

South Jordan, Utah, United States

• Directed a $250M mortgage operations center for the fintech/proptech, establishing and maintaining a robust framework of policies, procedures, controls, and best practices across the lending channel to ensure.
• Shaped strategic planning, partnering with the executive team in identifying and prioritizing long-range plans to drive operational excellence, propel revenue, and generate business and client value.
• Recruited, trained, mentored, and led multidisciplinary teams of 5 Direct Reporting Managers and their teams, providing ongoing guidance and support to facilitate continuous team development and growing performance by.
• Engineered optimized underwriting system while having full underwriting authority, improving accuracy and reducing turn times by 50% while providing clarity for operations and sales stakeholders.
• Spearheaded auditing framework for conventional, jumbo, and portfolio loans, ensuring <2% critical defect rate adherence to agency, investor guidelines, and credit policy, mitigating risks, and reducing non-compliance.
• Orchestrated the successful creation and launch of the Homie Cash program across 5 markets, delivering $250M+ in yearly top funnel volume with a 36% conversion rate to closed production.

South Jordan, Utah, United States

South Jordan, Utah, United States

• Established new mortgage department, led the transition from Brokerage to a fully Delegated lender across all 50, and instituted policies and procedures to enable regulatory compliance.
• Expanded investor base, nurtured productive relations, optimized loan portfolios across programs, and attained a 25% revenue increase.
• Designed and introduced training and team development initiatives for all processors, closers, funders, and shippers, catapulting monthly volume by 500% while propelling customer satisfaction.
• Presided over all mortgage technology and systems as System Administrator, ensuring 100% availability while integrating 3rd party systems to enhance operational efficiency and data integrity.

Utah County

• Played a pivotal role in opening local branch, developed training and onboarding program for all new loan officers, and exceeded monthly goals and quotas, attaining recognition as a top performer.

Spanish Fork, UT

• Originated and processed loans monthly, building a strong pipeline and outperforming all quotas.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Auctioneering