Gavin Hebert Email and Phone Number
Gavin Hebert work email
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Gavin Hebert personal email
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I am a Business Marketing graduate of San Jose State University. I have a background in digital and sports marketing, as well as 2+ years in customer service. Throughout my career and life, I've always had a keen interest in how brands presented themselves, specifically in how different companies create and maintain brand loyalty through the power of storytelling. I pursued a degree in marketing so that I could understand the customer journey from start to finish. I aspired to learn what makes people click with and resonate with particular brands. From my experiences working in customer service and collaborative marketing teams, I have acquired valuable skills in interpersonal communication, problem solving, and time management. I'm looking forward to expanding my knowledge through new professional experiences.
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Marketing CoordinatorAcco Engineered Systems Jul 2024 - PresentPasadena, Ca, Us
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Operations AdvisorTesla Feb 2024 - Apr 2024Austin, Texas, Us• Collaborated with 20+ advisors to consistently meet daily delivery goals and exceed team metrics, ensuring timely and efficient car deliveries. • Optimized the customer delivery experience by conducting detailed new car orientations for each customer, resulting in a notable 10% increase of the CSAT score for the quarter. • Conducted customer-facing operations by proficiently organizing DMV documents and facilitating final payment collection from customers. • Effectively de-escalated situations involving disgruntled customers, fostering positive resolutions and serving as a reliable resource for any delivery concerns. -
Fulfillment ExpertTarget Jul 2023 - Feb 2024Minneapolis, Mn, Us• Completed over 10 online order batches of 30-40 items per day by selecting items from various store locations for shipment or in-store pickup by customers. • Supported and collaborated with 20+ Fulfillment and General Merchandise associates by working together to successfully meet productivity metrics and store goals. • Operated Point-of-Sale (POS) system successfully, while ensuring accuracy of transactions as well as a consistent and positive customer experience. -
Marketing And Promotions InternSan Jose State University Jan 2022 - May 2022San Jose, Ca, Us• Assisted the marketing and fan experience department with a team of 10 interns by promoting materials from SJSU Athletics during spring season home games. • Provided excellent customer service by patiently listening and responding to the needs and concerns of 500+ fans in attendance. • Enhanced fan experience by selecting individuals wanting to participate in on court activities, handing out giveaways, and creating an exciting atmosphere.• Operated video board software during basketball, baseball, and softball home games to display promotional graphics and videos of the team. -
Marketing ConsultantSjsu Marketing Association Jan 2022 - May 2022San Jose, California, Us• Collaborated with project manager and a team of 5 consultants in creating weekly deliverables for client of a local small business. • Crafted marketing strategies, conducted target market research, as well as a brand and website analysis to improve reach to current and potential consumers.• Translated complex findings into presentations, design mock-ups, and visualized data for client to comprehend the information better.• Achieved Consultant of the Semester and presented final deliverable to client. -
Events Committee InternSjsu Marketing Association Sep 2021 - Dec 2021San Jose, California, Us• Assisted in planning and organizing all social, fundraising, and community service events for the Marketing Association. • Led a social event in a team of 5 by arranging materials and coordinating with each member to effectively organize a community event at Christmas in the Park.• Achieved an Award for Member of the Semester.
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Synergy Committee InternSjsu Marketing Association Jan 2021 - Sep 2021San Jose, California, Us• Collaborated with 4 committee members and improved my professional communication skills by networking with industry professionals. • Assisted club directors and the Synergy team in organizing club workshops and coordinating information to the professional speakers.• Interacted with 5 business professionals and recruited them to club workshops.• Increased club attendance to workshops and events through social media reposts to engage MA members and current students of SJSU.
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Gameday Events AssociateSan Francisco 49Ers Aug 2021 - Jan 2022Santa Clara, California, Us• Collaborated with various internal departments during home games including Marketing and Fan Engagement to assist in the operation of game days and events.• Interacted with 200+ fans every home game while providing excellent customer service and insight to several fan memberships and programs. • Enhanced fan experience for people of all demographics through an inclusive approach and responded to any customer inquiries. • Assisted in the operation of the Gold Mine fan section, hosting watch parties, and setting up game day activations. -
Floor StaffRegal Jul 2018 - Aug 2019Knoxville, Tennessee, Us• Operated Point-of-Sale (POS) system successfully, while ensuring accuracy of transactions for movie theater with revenue over $1 Million every year. • Provided excellent customer service by listening and responding to the needs and concerns of 100+ customers daily in a polite and professional manner.• Introduced Regal Unlimited subscription program to customers and successfully registered 200+ new members during transactions. -
Sales AssociateSports Fever Nov 2017 - Apr 2018Shingle Springs, California, Us• Interacted with customers, responding to any questions while providing friendly customer service.• Handled transactions, returns, and completing transfers of store merchandise. • Promoted seasonal sales in an approachable manner while welcoming in customers.
Gavin Hebert Skills
Gavin Hebert Education Details
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San José State UniversityMarketing -
Foothill High School
Frequently Asked Questions about Gavin Hebert
What company does Gavin Hebert work for?
Gavin Hebert works for Acco Engineered Systems
What is Gavin Hebert's role at the current company?
Gavin Hebert's current role is Marketing Coordinator @ ACCO Engineered Systems.
What is Gavin Hebert's email address?
Gavin Hebert's email address is gc****@****ail.com
What schools did Gavin Hebert attend?
Gavin Hebert attended San José State University, Foothill High School.
What skills is Gavin Hebert known for?
Gavin Hebert has skills like Leadership, Direct Marketing, Collaborative Problem Solving, Social Media, Consulting, Salesforce.com, Online Marketing, Google Suite, Office 365, Microsoft Powerpoint, Event Planning, Game Day Operations.
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