Gavin Jacobs Email & Phone Number

Ipswich, England, United Kingdom

London, United Kingdom

Pre-Sales Solutions Architect responsible for technical aspects associated with the build and implementation of new ITSM platform solutions.Lead role in the maintenance and development of existing Solutions Provider BusinessSolutions include:• IPsoft IPcenter - Remote Infrastructural Management (RIM) Services using an Autonomic backbone solution• IPsoft Amelia – Cognitive Conversational Platform solution, facilitated by an Artificial Intelligence (AI) and Machine Learning (ML) foundation• IPsoft 1Desk – Converged Autonomic and Cognitive Platform solutionLead the architectural design processes to point of completion, supporting the deal closure and handing off to Transition and Delivery teams for Build and Implementation.

England, United Kingdom

Practice Lead (Architecture) responsible for the end-to-end design of advanced IT infrastructure solutionsIntegral role in all aspects of customer engagement and interaction.Lead the architecture, design and implementation of solutions aligned with customer key strategic objectives and future road map.Technical Design Authority and owner of all solution design and implementation, together with documented project artefacts.Team player committed to the overall success of the team while remaining focused upon business objectives.

Cape Town, South Africa

Advanced Infrastructure Consultant responsible for all aspects of advanced infrastructure solution designs, from inception to handover of complex core infrastructures, including all project work and support services.Proven creative and analytical thinking, ability to conceptualise, plan, organise and deliver architecture solutions.Excellent relationship and interpersonal skills and the ability to communicate at all stakeholder levels.Evidence of adaptability to circumstances, leading by example and the pursuit of customer excellence.Strong work ethic evidenced by a committed perseverance to the task at hand and a drive to succeed.

Al-Khobar, Saudi Arabia

Solution Architect responsible for all Pre-Sales activities, solution design and implementation, team leadership and internal infrastructure management.Lead and facilitate design workshops and project meetings with project stakeholders.Create and document solution designs and related project artefacts to meet customer strategic objectives.Liaise at IT management or senior business executive level, presenting proposed solutions, technical designs, project progress and related matters.Successfully perform pre and post implementation testing of the designed solutions to functional and design specifications.Mentor and motivate members of the IT team, encouraging a spirit of team cohesion, commitment and personal growth.

Cape Town, South Africa

Microsoft Certified Trainer (MCT) offering specialised infrastructural training and consulting.

B.Com(Hons), Information Systems

B.Com (Hons) IS

Education record