Gavin Coplin Email & Phone Number

United States

Kansas City, Missouri, United States

Olathe, Kansas, United States

Fulfilled thousands of customers’ online and pick-up orders within an hour and a half each.Demonstrated exceptional speed and accuracy by packaging and shipping over 500 orders daily, consistently meeting the 4:30 pm shipping deadline.Collaborated closely with leadership and cross-functional departments to achieve daily goals within the Fulfillment department and offered support to other teams as neededTook on a leadership role in the absence of the team leader, ensuring task completion within established timelines and consistently achieving daily objectives.

Overland Park, Kansas, United States

Used Excel to update two thousand client termination dates, account and maintenance activity.Managed confidential health data with utmost discretion to ensure privacy and security for clients.Drafted master agreements for prominent clients and government entities, ensuring compliance and fostering strong client relationships.Utilized Salesforce to proactively update client data and information within Netsmart’s internal database to promote better client-vendor relationships within Netsmart and its culture.

Olathe, Kansas, United States

Provided exceptional customer service by helping customers with processing monetary transactions, such as making deposits, withdrawals, and cashing checks.Opened and closed accounts, IRAs, and trusts. Exhibited strong cash handling skills by accurately counting and balancing a cash box with responsibilities encompassing handling substantial sums of cash, sometimes exceeding $400,000 per day, ensuring financial accuracy and security.Consolidated checks with values reaching up to $30,000, on an hourly basis, streamlining the end-of-day reconciliation process and maintaining financial accuracy.

Olathe, Kansas, United States

Ensured seamless retail operations by proactively monitoring and restocking supplies on the retail wall, guaranteeing product availability and preventing customer disruptions due to low inventory.Demonstrated trustworthiness and responsibility by independently opening and closing the store, ensuring security protocols were followed and maintaining a well-organized and functional store environment.Accurately counted and balanced cash registers on a daily basis