Gavin Masters Email & Phone Number

Leeds, Leeds, United Kingdom

Leeds, Leeds, United Kingdom

Ballerup, Denmark, Dk

In addition to my role as Strategy Consultant at Columbus, I am heading up our Optimizely Centre of Excellence, where we focus on our Optimizely capabilities to ensure we can continue to offer industry-leading, award-winning solutions to our customers.Key responsibilities include:- Defining the overarching software strategy, aligning it with organizational goals and industry best practices.- Establishing governance policies, standards, and processes to ensure consistency, compliance, and quality across Optimizely development projects- Championing the adoption and evolution of best practices, methodologies, and coding standards, promoting a culture of continuous improvement within the development teams- Fostering a learning culture through providing training & mentorship to enhance the skills and capabilities of the Optimizely team- Encouraging a culture of innovation by facilitating research & development activities and experimentation to stay ahead of industry trends- Facilitating effective communication and collaboration among international teams, ensuring transparent information flow and knowledge sharing.- Collaborating with key stakeholders to align Optimizely initiatives with organizational objectives and customer requirements- Managing relationships with Optimizely, ensuring alignment with Columbus' objectives and standards- Fostering a culture of continuous improvement by regularly reviewing processes, gathering feedback, and implementing adjustments to enhance efficiency and quality

Ballerup, Denmark, Dk

In my role as Digital Strategy Consultant, my primary focus is developing and implementing tailored digital strategies that align with client strategic objectives. I engage closely with clients to understand their goals, and provide guidance on digital transformation.I lead organizations through complex digital initiatives, often collaborating with cross-functional teams and recommending technology solutions. Change management is a key aspect or the role, ensuring smooth adoption of digital solutions. Additionally, I play a role in training sessions, fostering digital literacy across departments.Business development activities include proposal writing and identifying growth opportunities. Overall, I aim to drive business transformation, helping organizations thrive in the dynamic digital landscape.

New York, New York, Us

New York, New York, Us

Leading the pre-sales operation for the Manufacturing and Distribution vertical within Europe, Middle East and Asia.One of Optimizely's key growth demographic areas, M&D ("B2B Commerce") has seen a digital epiphany over the past few years, exacerbated by the COVID outbreak and issues with supply chain, resources and recruitment. The opportunity for businesses who make the switch to a digital-first focus is huge, and Optimizely are perfectly positioned to help companies make this change.

New York, New York, Us

Providing pre and post sales support to the Sales team at Optimizely to ensure the right solutions are chosen for the right customer. From strategic consulting to product demos, building proofs of concept (C#, Front-end, Headless, APIs, etc) and RFP responses and beyond - whatever a company needs to understand their requirements and to have confidence in Optimizely as the partner and solution of choice, it's my job to make sure we communicate our product and business capabilities in a clear, concise and understandable way, whether that's to the CEO, Marketing team, IT department or Sales operations (and beyond).Involved in a range of opportunities across multiple verticals in the UK, Europe and the Middle East, focusing predominantly on the M&D sector and complex retail requirements where a vanilla solution just won't cut it.

Pinpoint is an award-winning Magento agency. Part of the IDHL Group, we are specialists in eCommerce also offering additional digital services.Combining compelling web design with uncompromising build-quality, our projects are underpinned by digital strategies to deliver measurable and impactful results. We take real pride in our client-centric approach, working hard to retain these values and understand your business no matter where it’s located.Based in Leeds and with offices in Manchester and London, we’ve worked with clients in over a dozen countries over the last five years. By choosing Pinpoint as your Magento partner, you’re choosing a team of talented, creative experts, dedicated to being on hand to help, advise and offer insight whenever you may need it.

Maginus are an industry-leading provider of ecommerce strategy and solutions to retail, wholesale and manufacturing businesses in the UK. Our digital/eCommerce consultancy works with a number of the UK's leading online brands, helping them get the best possible results from their businesses. We have lead re-branding, re-platforming, mobile first and business transformation projects, delivering huge increases in online revenue for our clients.As Industry Principal for Ecommerce, I lead the pre-sales consultancy and center of excellence capabilities for Ecommerce within the Maginus business. By blending my extensive product knowledge with my experience in trading and directing online operations for a number of UK retailers, I am able to help Maginus offer unparalleled guidance and insight into strategic digital opportunities.

Leading the Online Consultancy business unit, delivering consulting & account management services to our largest, most valuable clients, with a major focus on operations & strategy. Delivering multi-million pound digital projects to a wide range of industries. Building strategies for customers, including The Co-Op, Fortnum & Mason, ERA and The Royal Mint. I am responsible for both pre-sales consultancy and consultancy services for those who already have an active eCommerce channel, heading up a professional, experienced team who help clients deliver successfully online, both in the UK and internationally.

Direct Golf were Europe's #1 multi-channel golf retailer, with an award-winning online offering and 20 stores nationwide.Transformed the online channel into an award-winning, highly profitable and customer-focused operation. Reorganised the online business (including migrating onto the latest Magento platform), turning a loss-making channel to a £3.5m profit in 6 months. Brought customer experience to the forefront of Direct Golf’s online strategy, winning customer satisfaction awards and significantly improving customer service metrics.Customer experience, world-class customer service and better integration with stores & catalogue all contributed to 2015 being Direct Golf's most successful year of trading.I built strategic relationships with some of the most modern and exciting brands in golf and online UX technologies to secure new customers and continued growth, in a market generally considered to be shrinking.The Direct Golf business was bought out by Sports Direct in September 2015 and all employees were made redundant.

Manchester, Gb

Maginus are an industry-leading provider of multi-channel solutions to retail and B2B businesses in the UK.As head of the digital/eCommerce consultancy, I work for a number of leading retailers, helping them get the best possible results from their online channel opportunities. I have lead re-platforming, mobile first and business transformation opportunities which have seen huge increases in online revenue for our clients. Responsible for both pre-sales consultancy and consultancy services for those who already have an active online offering, I head up a team who help companies get the best out of their multi-channel potential, both in the UK and internationally.

Manchester, Gb

Responsible for running the eCommerce department at Maginus.

Kansas City, Missouri, Us

Reorganised a complex & underperforming online business, delivering profit and greatly reducing overheads whilst growing a unique, well-respected online brand for the business. Built digital brand identities for many of Hallmark’s international IPs. Formulated & delivered the 5-year digital strategic plan behind Hallmark's online business throughout the UK, Australia, New Zealand, Japan & Europe, including wholesale & distribution channels.

Huddersfield, Gb

Responsible for Buyitdirect's suite of 21 retail sites, with a total trading turnover annually in excess of £100m. Providing white label solutions for some of the UK and Europe's largest high street names such as Debenhams and BHS, reliability and scalability were key to the success of the business and its partners. With an ever-expanding portfolio and increasing traffic across the board, a good understanding of all the latest practices, trends and technologies remained vital to stay ahead of the competition.

Rotherham, Gb

I was a key member of the internet channel, overseeing the direction of the maplin.co.uk site and ensuring constant improvement, working hard to maintain (and improve upon) Maplin's position as a Hitwise Top 10 site.As the head of the online development team, I also made great steps in improving the integration of the department with the rest of the business, increasing an understanding of the importance of the web channel in maintaining future revenue levels in a traditional retail business.

Digital Therapy were a West Yorkshire-based digital agency, specialising in the finance and retail sectors.In charge of running the development, hosting and technical operations side of the business as well as overseeing key strategic projects for high value clients such as Bank of Ireland, COLT Telecomms, Warren James, ALDI and Skipton Building Society. I was also responsible for the day-to-day operational support of our customer sites and the hardware running them, as well as technology supplier relationships.

Tokyo, Jp

My position at Play.com saw me responsible for leading the team who architected, developed and maintained the payment, logistics and stock management areas of the Play.com business during a time of rapid growth and change. Order volumes and SKU counts increased exponentially during my time at the company, and our systems had to be designed to cope with the rapid and unpredictable expansion that is typical of a successful new .com business.

DRIVE Software Solutions provide logistics and warehousing software for the retail and transport sector.

Bsc (Hons), Applied Biology

Introduction To Meddic

Bachelor Of Applied Science - Basc, Biology/Biological Sciences, General