Gavin Mcguinness Qfa Sia Rpa Email & Phone Number

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

County Dublin, Ireland

Paul Ryan Pension and Financial Consultants Limited was established in 1997 and is based in Harolds Cross, Dublin. We provide Financial Services, Retirement Planning and Pensioneer Trusteeship services to our clients.A Small Self-Administered Scheme (SSAS) allows the individual or group of beneficiaries the freedom to buy direct property, shares, unitised investments or other asset class investments within their pension structure. This pension provides great flexibility for the client… Show more Paul Ryan Pension and Financial Consultants Limited was established in 1997 and is based in Harolds Cross, Dublin. We provide Financial Services, Retirement Planning and Pensioneer Trusteeship services to our clients.A Small Self-Administered Scheme (SSAS) allows the individual or group of beneficiaries the freedom to buy direct property, shares, unitised investments or other asset class investments within their pension structure. This pension provides great flexibility for the client and is unlike most other structures available in the pensions market. Show less

Dublin, Leinster, Ireland

Tallaght

As an experienced member of staff with a well-rounded knowledge of business banking procedures, a strong technical ability, problem solving skill set and prior experience working on new business banking initiatives I was promoted to the Query Management Team in May 2016.The Query Management Team is a subsection of the Business On Line support desk made up of experienced members of staff entrusted to deal with second level technical support, payment investigation queries, fraud detection… Show more As an experienced member of staff with a well-rounded knowledge of business banking procedures, a strong technical ability, problem solving skill set and prior experience working on new business banking initiatives I was promoted to the Query Management Team in May 2016.The Query Management Team is a subsection of the Business On Line support desk made up of experienced members of staff entrusted to deal with second level technical support, payment investigation queries, fraud detection and investigation. Show less

Bank Of Ireland, Thearena, Tallaght.

I had the privilege of joining Bank of Ireland, Business Banking during the introduction and migration of customers to their new business banking system. As such, I was one of a small group of employees exclusively trained on the new website so as to provide the best possible service to customers and fellow staff.A personal highlight was having the opportunity to work closely with the project team to contact customers affected by defects so as to accurately capture issues and report… Show more I had the privilege of joining Bank of Ireland, Business Banking during the introduction and migration of customers to their new business banking system. As such, I was one of a small group of employees exclusively trained on the new website so as to provide the best possible service to customers and fellow staff.A personal highlight was having the opportunity to work closely with the project team to contact customers affected by defects so as to accurately capture issues and report back for resolution.I am a flexible and reliable member of staff, providing assistance to our technical department in making outbound calls during busy periods or providing support to additional project teams working on upcoming initiativesRoles & Responsibilities: - Provide navigation, technical and general banking support for business banking customers in a professional manner.- Assist branch and business banking colleagues from across the support network with account related queries.- Effectively manage calls to ensure maximum availability and maintain a strong customer focus and commitment to excellence standards.- Team focused with an aim to support my colleagues where I perform strongest, technical support.- Respond to customers’ emails in a timely fashion, adhering to compliance and procedural directives.- Note customers’ feedback and complaints for our complaints management system and provide resolution or support where possible. Show less

Postgraduate Diploma, Finance

Postgraduate Diploma in Finance (DT9374) is a part-time program for graduates from a non-finance background wishing to pursue a career.

Professional Certificate In Asset Management (Level 9) From Ucd, Wealth Management, Financial Advice And Planning, Grade: A+ Grade Point Average (Gpa): 4.2

Programme designed to satisfy the Minimum Competency Code (MCC) of the Financial Regulator and for those who wish to progress their.

Professional Certificate In Financial Advice, Financial Advice

2017/2018 - LIA Obtained a Professional Diploma in Financial Advice Qualified Financial Advisor Designation (QFA) 2015/2016 - Institute.

Bachelor’S Degree, Mechanical & Manufacturing Engineering

Activities and Societies: Dublin University Fencing Club