My professional promise is to listen, challenge the status quo and in everything we do aim for the highest levels of customer care and service. We must make a difference by going the extra mile. BCF & IMV has allowed me 24 years of challenges; enjoyment and fun. The key recurring theme in my 33 year career since leaving University is the importance of providing the very best customer care. Setting very high standards for myself and our teams. This philosphy has allowed us to maintain consistent year on year growth and created a fun and rewarding place to work. Culminating with a merger with IMV technologies in December 2017I have spent many years developing both our international and domestic businesses through distribution and direct sales & marketing models. Developing a range of experience through dealing with many business relationships around the World. I am now enjoying the challenge of focusing on the development of our imaging business internationally. Working with our sales and service/customer service teams to ensure IMV deliveries what our customers want and expect.The daily challenge of change and improvement stimulates me and I thoroughly enjoy the challenges that these opportunities and change present. One of my biggest challenges currently is the development of a passionate management team to continue to drive growth and business improvement.An active member in Vistage - a group of business leaders helping each other evolve and develop our businesses. This is an extremely stimulating organisation. www.vistage.co.ukFounding member and trustee of Vet Charity Challenge Foundation, a foundation to create good and raise sponsorship for charities by pulling together the UK Veterinary Industry. www.vetcharitychallenge.co.uk After three successful events and £170,000 of fund raising.A 2014/15/16 Glasgow Dragon in Dragon's Glen for Children's 1st., Member of the STEM Advisory Board for Larbert High SchoolIn 2018 I joined the committee of Stirling Triathlon Club - a large and successful central Scotland Triathlon Club with over 300 members. Our Vision to develop the sport and support athletes from all backgrounds with all opportunities to maximise their potential.In 2019 I joined the Board of VMG (Veterinary Management Group) to help them and the industry steer through the many changes and challenges that the Veterinary Industry is facing. This is a hugely rewarding opportunity to make a wider difference to our industry.