Mastered the gameplay of multiple escape rooms, providing expert guidance to customers.Developed proficiency in company software and IT systems, troubleshooting issues and improving efficiency.Enhanced customer service skills by effectively multitasking and managing phone calls while guiding groups through escape rooms.Contributed to product development by testing new rooms and providing valuable feedback, resulting in positive customer reviews.

Led a high-volume cafe, ensuring efficient operations and meeting customer demands with limited resources.Supported company improvements by actively participating in equipment changes and process enhancements.Cultivated strong working relationships with colleagues, fostering a positive and productive team environment.