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Accounts payable and receivable, generate quotes and PO's, maintain aging, marketing, strategy, business and growth support and development.

Operations consultant and contractor serving convention and meeting clients nationally for events from 6-30,000 people. Accounts payable / accounts receivable for catering company in Chicago with $2.5m annual sales (2016-present), and for robotics engineering company in Milwaukee with $300k annual sales. Proofreading and editing of informational toolkits.•Broker meeting space, order AV and signage, ensure correct room set, manage registration; order, receive, set up and break down catering to ensure classes are uninterrupted. Generate and return all RFPs. •Collaborate in planning process / onsite, ensuring convention logistic needs are met while budget maintained. Manage interactions regarding contracts, catering count and room set changes, AV needs, high level sponsor & VIP care. Determine, analyze and deliver solutions.•Accountable for agenda accuracy, room assignment, and map & source grid creation. Audit & update operational calendar. Map and quantify specs including location selection, vendor management per location and contract negotiation while maintaining budget parameters. Proactively communicate errors.•Assign hundreds of single- and multi-day classes, within multiple facilities, ensuring timing allows attendees to get to courses, catering and operations staff ample time to flip the room from one set to the next, and space use maximized to allot for the lowest rental rates. Upload program information into app for online access and usage, update all changes made to the schedule within the app, proofread information to documents submitted by 30+ committees to ensure all changes had been made and uploaded.•Lead interaction to develop menus that fit theme, meal timeframe, and ensure budget fit. Develop tracking over 12,000 registered attendees to locate and provide appropriate options to those with allergies/dietary needs. Review results with each of 3 different facilities over five days of service to ensure attendees are safely fed at each location.

Generate event sales, rental revenue, and manage operations for a nonprofit educational training and consulting group with a clientele of businesses, government agencies and individuals. • Initiate relationships with new clients and vendors, and provide excellent professional service to prospective, current, and past clients and vendors. • Broker meeting space, order AV and signage, ensure correct room set, order, receive, set up and break down catering to ensure classes are uninterrupted. Generate and return all requests for proposals. • Attend networking events. • Determine and deliver solutions for logistical issues.• Fully accountable for room assignment. Communicate errors or concerns to clients, vendors, and team.• Assign single- and multi-day classes, with different start and end times, room sets and AV needs within the facility.• Increase sales over goal 8-29% from 2013-2015.• Encourage sales with dynamic client communication; attend networking events and tradeshows.• Consistently and persistently seek new sources of business revenue, promote continued and / or new services to existing clients, negotiate strategically and creatively to secure.• Establish marketing strategy and create advertising content, produce quarterly market comparisons to ensure pricing current and appropriate for each geographic area. • Manage, monitor, and evaluate performance of Conference Center Operations Team and AV Technicians while instituting a new initiative to increase space rental sales and customer service.

Specialty catering company specifically targeting the pharmaceutical convention industry.• Initiate relationships with new clients and vendors, and provide excellent professional service to prospective, current, and past clients and vendors. • Attend networking events, meet with, sign, and design events with customers. • Lead interaction with clients and catering companies to develop menu items that fit theme and ensure budget fit. • Encourage sales with dynamic client communication; attend networking events and tradeshows.• Consistently and persistently seek new sources of business revenue, promote continued and / or new services to existing clients, negotiate strategically and creatively to secure.• Manage, monitor, and evaluate performance of a team of 20 full time, part time and temporary service employees during set up, service training, service hours, break down and air travel to and from convention centers throughout the US.

Director of Sales (10.08 to 01.10)Senior Catering Sales Manager (05.06 to 10.08)Manage all catering sales, concessions planning and execution planning within the Boston Convention & Exhibition Center.• Initiate relationships with new clients and vendors, and provide excellent professional service to prospective, current, and past clients and vendors. • Generate and return all requests for proposals. • Attend networking events, meet with, sign, and design menus for customers including social and corporate events, large scale fundraisers, and educational conferences. • Manage interactions between clients and operational teams to ensure execution of F&B contracts, catering count changes, high level sponsor and VIP care. • Map and quantify specs per client and/or business need, while maintaining budget parameters. Communicate errors or concerns to clients, vendors and team.• Lead interaction with clients and the Chef to develop menus that fit theme, meal timeframe, and ensure budget fit. • Direct all food and beverage sales of conventions grossing $1 million plus. • Encourage sales with dynamic client communication; attend networking events and tradeshows.• Conceptualize and execute a sales plan with Regional Sales and Marketing Managers to bid on contract renewal.• Create and launch Standard Operating Procedures improving customer sales and service.• Manage, monitor, and evaluate performance of sales managers responsible for generating $25 million annual food and beverage revenue.

Managed authentic French bread bakery owned by Les Compagnons du Devoir trained baker, defined by its dedication to centuries old baking traditions and techniques. • Coach diverse retail and production teams to successfully cover demands of a European style Artisan bread bakery with a $1 million annual sales goal. • Responsible for cash management, customer service improvement, and uphold “A” sanitation grade. • Preserve cost effectiveness of operation, increase profitability and identify waste sources, and implement innovative ideas to achieve lower costs.

• Achieve 3.4% sales growth by implementing incentive programs for front and back of house.• Calculate daily sales and costs, maintain inventories, and receive food products, services and small wares. • Develop itineraries and facilitate All-Staff Meetings.• Ensure proper food service handling and alcohol compliance at all times.

A developer owned country club - a delicate balance needed to ensure members were able to get the most of their membership fees while enough private event revenue was collected to offset the costs of member events.• Showcase the country club and its capacity to potential clients for private events, charity balls and corporate events while maintaining a prioritized calendar of active membership events. • Forecast, budget, create menus, plan events including hiring of third-party vendors as needed, and oversee execution of all events.• Achieve 5-23% over revenue goal annually.