Gayle Peltier Email and Phone Number

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Administrative support to Program Director, Program Coordinator and the residency program in general.Administered evaluation program in MedHub for 26 residents. Setup and delivered evaluations of residents, faculty, service and rotations. Analyzed evaluation results of outside evaluators.Recruitment Activities Coordinator. Handled arrangement of hotels, transportation, meals and information packets for 75-80 residency program candidates.Data tracking on 26 residents' activities in MedHub. Centralized Information utilized for resident evaluations.

Inbound sales/Customer service rep for custom-manufactured valves that were marketed for truck and oil tanker terminals, petrochemical processing and LNG terminals and LPG processing. Primary client contact from initial inquiry, through quote and order stage to shipment. Established ongoing customer relationships. Increased customer retention. Generated quotes and commercial/technical bid packages. Templates and procedures documented. Developed tracking systems. Estimate 500+ quotes in 2015.Domestic and international inquiries /orders from EPC firms, supply houses and engineering firms. Internal communication with Finance, Engineering and Production. Conflict resolution during quote, order and manufacturing processes. Invoice (Peachtree). Approximate annual orders up to $1.5 million. Timeliness critical for company cash flow and customer satisfaction.Logistics. Responsible for crating, shipping and documentation. Assembled quick-reference templates, forms and export regulations. Decreased time to set up orders.Technical documents, progress reports and Data Books. Generated for every order. Decreased time to produce documents by assembling quick-reference templates and forms. File management of project documentation- digital and hard copy. New digital format saved time when searching for prior projects.

Executive assistant to the VP of Product Development and Manufacturing - Tulsa and China. In addition acted as Office Manager for Product Development Department which consisted of 25 technical professionals. Managed 3 departmental budgets in excess of $1.2 million. Approved invoices, expense reports and product inventory transfers. Capital expenditures. Tracked actual costs vs invoices.International travel planning and documentation. 50+ trips annually with budget of $250,000. Created intranet site for transparency of current itineraries. Increased visibility company-wide.Confidentiality. Exposed to salaries, evaluations and other HR matters; company acquisitions, strategic planning and budgets. Special Projects. Parts & Service demo website content coordinator. Coordinator for OCAST grant projects. UPC Administrator. Planned and supervised internal department office move. Mentored new employees in the Product Development department. Member of Safety Committee and United Way Team. Phone, mail and calendar management. Responded to requests, correspondence, prioritized tasks, and generated To Do lists. Maintained flow of responses to inquiries.Problem resolution with consumers, internal and external clients. Liaison with other departments and operating units. Increased communication and customer satisfaction.Processes and procedures. Developed Administrative Handbook for reference purposes while also establishing a company-wide standards. Increased consistent image and accuracy in documents..Maintained stability and cohesiveness within the department during vacancy of Vice President position.