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Gayle D. Email & Phone Number
Senior Writer | UX | Technical Communication
at
Think Company
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Writer | UX | Technical Communication
Location
Austin, Texas, United States
Who is Gayle D.? Overview
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Quick answer
Gayle D. is listed as Senior Writer | UX | Technical Communication at Think Company, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Gayle D..
Gayle D. previously worked as Technical Writer at Saronic Technologies and Technical Writer/Editor at N3B Los Alamos. Gayle D. holds Master’S Degree, Technical Communication from Texas State University.
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Think Company
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Profile bio
About Gayle D.
Gayle D. is a Senior Writer | UX | Technical Communication at Think Company. Colleagues describe them as "In the short 9 months that Gayle and I worked together she was the other dependable half of the Docs Team. During that time, we created a style guide, managed a migration from docs as code to a CMS model in Paligo and initiated our Japanese localization. She was a great partner in her stability, reliability and clear communication. She took on tough tasks working with our Bitbucket sub-repository and handling the redirects for the migration. I most appreciate her positive attitude and sense of calm even when times were tough."
Current workplace
Gayle D.'s current company
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15 roles · 20 years
Gayle D. work experience
A career timeline built from the work history available for this profile.
Technical Writer
Current
Sep 2024 - Present
Technical Writer/Editor
Edited regulatory and contract documentation for the Department of Energy Consent Order and New Mexico Environment Department permits.Managed formatting of large regulatory documents, including digital and print formats.Through documentation and regulatory compliance, helped N3B support the mission to clean up hazardous waste released at Los Alamos.
Feb 2024 - Sep 2024
Technical Communication Consultant
Self-Employed
Helped small businesses write and improve customer-focused content.Researched and implemented strategies to incorporate AI tools, such as Searchie Wisdom.Conducted UX audits and created UX strategies for content and website experiences.
Jul 2023 - Mar 2024
Senior Ux Writer & Content Strategist
Wrote digital content components, such as status and error messages, labels, emails, confirmation pages, headings, etc, for CVS Specialty, CVS Caremark, CVS pharmacy, and retail CVS.Developed content strategy for order management across all CVS pharmacies. This included working on a design team to create workflows for refills, renewals, transfers, and.
Aug 2021 - Dec 2022
Ux Writer
Wrote interface microcopy, such as headings, labels, calls to action, and errors. Partnered closely with designers, researchers, writers, and engineers to discover and refine messaging requirements. Contributed to writing team initiatives, such as the style guide and process workflows.
Dec 2020 - May 2021
Ux Writer
Wrote in-app text for the Thomson Reuters account platform. Text included labels, headings, navigation, empty states, emails, and error messages. Partnered closely with design, product, research to develop mock-ups and create design documentation.
Sep 2020 - Dec 2020
Senior Technical/Ux Writer
Alongside my UX, product, and engineering peers, I designed experiences that help users secure their code. I wrote UI text across three products, a platform, and many integrations and extensions.I also wrote technical documentation for docs.contrastsecurity.com and developed style and voice guidelines.
Dec 2019 - Sep 2020
Senior Technical/Ux Writer, Metasploit & Offensive Security
Developed end user and developer documentation for three offensive security products and the Metasploit open source community. Documentation included online help, UI content, and release notes. Work included cross-functional research and integration with platform and service delivery. Worked closely with product managers and designers to provide holistic.
Oct 2018 - Jun 2019
Senior Technical/Ux Writer, Identityai
As the lead technical writer for SailPoint's machine learning and analytics product, I designed and built the IdentityAI Support Center and developed content for all releases. Provided extensive usability testing and UX feedback throughout beta development. Assisted with Cucumber/Gherkin development for QA team.
Nov 2017 - Oct 2018
Technical Communication Consultant
Self-Employed
Helped small and corporate businesses implement technical communication software and improve customer-facing information.Small business:- Built a subscription-based e-learning site using Kajabi- Established and optimized digital marketing funnels using Infusionsoft- Enhanced and maintained a small business websiteCorporate:- Wrote and edited technical.
2016 - Dec 2017
Technical Writer
Developed and published, in a DITA XML environment, print and web-based end user documentation for Db2 for z/OS products and solutions.Developed urgent customer alerts and technical bulletins for BMC mainframe products, as needed.Gathered and analyzed technical information by interviewing SMEs, attending weekly Dev/QA/Support meetings, and researching.
2014 - 2016
~2 yrs
Information & Project Specialist, Commercial Transportation
Developed the training program for TxPROS, an automated mapping and permitting system. Created implementation plans, training needs analyses, program documentation, and training material.Conducted a TxPROS usability study and developed final recommendations report for management.Oversaw two federal IT grants (CVISN and PRISM) and the related vendor.
Jan 2013 - Jun 2014
User Experience Researcher
TRACS UX/Usability AnalystDeveloped and conducted usability tests for the university learning management system, TRACS. Prepared final usability report and presented to IT development team.E-text UX AnalystDesigned and conducted user research and usability tests for the pilot e-text platform, Courseload. Prepared final user research and usability report.
2010 - 2013
~3 yrs
Nfip Assistant State Coordinator & Training Developer
Managed the statewide training program for the National Flood Insurance Program (NFIP). Work included strategic planning, course development, event coordination, and course instruction.Coordinated the training projects of six field offices and guided staff on training and outreach issues and initiatives. Created and conducted new hire training and.
2006 - 2009
~3 yrs
2 education records
Gayle D. education
Master’S Degree, Technical Communication
Texas State University
Bachelor Of Science (B.S.), Geography, Writing
Texas State University
FAQ
Frequently asked questions about Gayle D.
Quick answers generated from the profile data available on this page.
What company does Gayle D. work for?
Gayle D. works for Think Company.
What is Gayle D.'s role at Think Company?
Gayle D. is listed as Senior Writer | UX | Technical Communication at Think Company.
Where is Gayle D. based?
Gayle D. is based in Austin, Texas, United States while working with Think Company.
What companies has Gayle D. worked for?
Gayle D. has worked for Think Company, Saronic Technologies, N3B Los Alamos, Self-Employed, and Cvs Health.
How can I contact Gayle D.?
You can use AeroLeads to view verified contact signals for Gayle D. at Think Company, including work email, phone, and LinkedIn data when available.
What schools did Gayle D. attend?
Gayle D. holds Master’S Degree, Technical Communication from Texas State University.
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