Account manager for Surfanic MAXIM luggage, CarbonDri base layer & SnoKart modular luggage

• Full responsibility and accountability for the retail brand across the UK with direct reporting to company directors and shareholders.• In charge of all internal store communications, proving one channel of information between head office and retail stores.• Designing and implementing new retail operations processes, working closely with Store Managers to manage the day to day store operations.• Issuing sales targets, monitoring KPIs and maximising the stores profitability through… Show more • Full responsibility and accountability for the retail brand across the UK with direct reporting to company directors and shareholders.• In charge of all internal store communications, proving one channel of information between head office and retail stores.• Designing and implementing new retail operations processes, working closely with Store Managers to manage the day to day store operations.• Issuing sales targets, monitoring KPIs and maximising the stores profitability through a strictly controlled P+L.• Overseeing the opening and closure of temporary stores, managing store fit-out, merchandising, conducting staff recruitment and training. Conduction the staff redundancy consultation progress at the end of temporary contracts.• Accountable for store incentives (ongoing and adhoc). Both in-house and working directly with 3rd party product suppliers.• Managing store consumable inventory and key contact for retail store suppliers. (everything from 3rd party brands to contractors to in-store music licensing)• Managing wholesale accounts, building strong customer relationships, understanding their business needs, goals and priorities.• Involved in the early parts of product design, giving feedback to changes to certain lines and pricing matrix to ensure that the products are at the best level for the UK Market.• Key support for other areas of the business, assisting the brand to achieve goals and objectives.• Active involvement in brand management, marketing, social media, product development, e-commerce, company-wide operations, risk management and health & safety. Show less

Leading & Managing all aspects of the retail brand across the UK. This includes assisting the brand to achieve goals and objectives. Visiting store locations and working closely with Store Managers to improve the productivity and achievements of the stores. I am currently planning and implementing new procedure regulations to assist the Store Managers to achieve individual targets I have prepared.Other key areas include mentoring and reviewing employees, recruiting, disciplinary action… Show more Leading & Managing all aspects of the retail brand across the UK. This includes assisting the brand to achieve goals and objectives. Visiting store locations and working closely with Store Managers to improve the productivity and achievements of the stores. I am currently planning and implementing new procedure regulations to assist the Store Managers to achieve individual targets I have prepared.Other key areas include mentoring and reviewing employees, recruiting, disciplinary action & in store operations management.I have recently took on the additional responsibility of scouting and managing the sponsored rider team in the UK. Show less

Flagship store manager. Responsible for all aspects of retail store including Sales targets, Visual Merchandising, Customer service standards & Loss Control. Managing a team of 10 in a busy working environment.During this time I supported the head office team assisting with Menswear buying, Merchandising & Marketing Promotions. Working with 9 stores. I then want on to organise a series of U18's parties in 10 cities throughout the UK including arranging and managing a touring band… Show more Flagship store manager. Responsible for all aspects of retail store including Sales targets, Visual Merchandising, Customer service standards & Loss Control. Managing a team of 10 in a busy working environment.During this time I supported the head office team assisting with Menswear buying, Merchandising & Marketing Promotions. Working with 9 stores. I then want on to organise a series of U18's parties in 10 cities throughout the UK including arranging and managing a touring band, competitions & liaising with venues. This successfully generated a profit and was a great marketing tool for the brand. Show less

Responsible for all aspects of retail store as listed above. Managing a team of 12 including myself and the rest of the management team (Assistant Manager & Supervisor) Promoted from Supervisor at Size? Leeds.

Management/Key holder duties along with maintaining the sales foor and staff. Managing sales, standards, customer satisfaction and store visuals & merchandising.

Bike Mechanic, Bike Builder, Child Seat Fitter – In charge of running bike department, Supervising a team of 6. Managing sales, standards, customer satisfaction.

Personal Shopping Specialist. Worked under the Personal Shopping manager to meet targets