Excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.Strong organizational and time management skills.Knowledge of air/ocean space configurations; air/ocean container loads; special loading constraints; certificate for handling hazardous materials. Reading of international and domestic OAG.Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely. Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.Working knowledge of Windows operating system and be comfortable working with Microsoft software applications (i.e., Word, Excel and Outlook)

 Manage all aspects of Import, Export, Sales, AIR AMS from start to finish  Pinpoint & Identify progress opportunities  Monitor and perform, execute observations as system required indicate  Provide support for potential issues when arise within area of expertise  Working with many airline like LH, QR, OS, CAL, KU, AT, SN and others  Empowered Users with technical and demanding knowledge  Prepared manifest to accompany shipments Automated Manifested System  Identified and solve technical issues with variety of diagnostic tools  Itemizes charges, Prepared freight bills, accepts payment and issues refunds  Maintain a clean and safe work environment at all times  Displays a strong personal commitment to successfully completing all projects