Gaz Dangol Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Deployed SwitchVox UC phone system, configuration and administration (IVR, Queues, Voicemail, hot desking, MOH, call recordings, auto phone provisioning Digium/polycom)• Administration NEC UC for business phone system • Site to site VPN setup for AEMO NEMNET network access, for connection to MDP, billing service provider and also inter connection between branch offices.• Server virtualization using Citrix Xenserver.• Deployed windows domain controller, DNS and terminal server.• Planning and Implementing network and system security• Provision and Manage AWS infrastructure as Code(AWS CloudFromation)• Management and Administration of AWS Services CLI, EC2 , VPC , VPN, S3 , ELB Glacier, Route 53 , Cloudtrail , IAM , Trusted Advisor services, Billing, Elastic Beanstalk, security hub, GuardDuty, DynamoDB and aws tranfer family. • Deployment of AWS SFTP file server using AWS Transfer family user password using AWS secret manager• Deployed custom AWS SSM based Bastion solution to access EC2 (SSH) and RDS (Proxy) without needing to distribute SSH keys. Enforce MFA for all AWS login via console or AWS CLI, • Configuration and Administration of Atlassian Products(Jira Software, Jira Service Management, Confluence and Bitbucket)• Implemented CI/CD deployment using Bitbucket pipelines.• Administration of Slack and integration of Slack with other applications for alert and notification. • Administration Google G-suite and office 365• configuring and maintaining business required configuration in billing system(Agility and Junifer).• Supporting and debugging complex issue related to electricity billing system, meter data, AEMO nemnet Market Interaction and liaise with billing system providers. • Led the team while implementing AEMO POC project. • Migration of Billing system from Agility to Junifer.• Support implementation of Any Energy Regulatory and Network Changes in system.• MSATS, NEMROCL administration.

Melbourne, Victoria, Australia

• Deploying and maintaining Asterisk phone System, VICIDial Dialer and freepbx. (IVR, Queues, Voicemail, hot desking, MOH, call recordings)• Server virtualization using VMWareESXi hypervisior, and Citrix Xenserver• Maintaining tape backups.• configure and Maintaining Zimbra mail server.• VLAN setup on Small business Cisco switch.• Deployed Domain controller, Terminal server, file server (Windows Server 2008 R2 Standard, Windows Server Standard 2012)• Maintaining Windows Server Technologies such as AD, DNS, Group Policy, DHCP, IIS, and WDS.• Site to Site VPN and mobile vpn setup (cisco router, PFsense router)• Planning IT infrastructure including disaster recovery measures. • Supporting users with Microsoft office products such as Word, Excel, and Outlook.• Support and administration of firewall environments in line with IT security policy.

Melbourne, Victoria, Australia

• Planning, installing, maintaining and supporting computer communication network (LAN & WAN)• PFsense router/firewall deployment• install, Configured and maintained Asterisk Phone Systems and VICIdial dialer (Linux Systems)• Installed operating systems and configured the peripherals, components and drivers• Performed data recovery (lost or accidentally removed)• site to site VPN setup between branch offices and client VPN setup for mobile staff • Procurements of systems and applications• Technical Support to End User• Troubleshooting and technical issue resolution

• ADSL Router (cisco 800 series, D-link) setting• Security settings(firewall, antivirus, permission and policies)• Security video cam installation and setup(network)• Configure Proxy, file and ftp servers• Network printers, scanners, fax and photocopiers installation• Printers and photocopiers servicing and maintenance • Installed and Administered Café software• System image, backup and recovery • Provide technical support to customers (computer software, hardware and network)• Analyse and troubleshoot software and hardware issues

• Support and Administration of Router and server firewall and security settings• Install and Configure Active Directory (Domain Controller ) in windows server 2000, 2003 and SBS 2003• Database updates• Filezilla Ftp server• Windows 2000 and 2003 Terminal server• Configure Mail Server (MDaemon) • Symantec Backup Execution • Norton Server/Client Antivirus• Trend Micro Server/Client Antivirus• VPN, VMware

• Instruct Red Hat Linux for Bachelor’s Degree Student• Handle Mail (Sendmail) and web (Apache) server• Configure iptables firewall in linux• Cisco and D-link router/switches setup and configuration