Gazelem Schobert Email & Phone Number

Provo, UT, US

Remote

-Make underwriting decisions to approve, evaluate or decline merchant applications. -Collaborate in the reviews of high volume processing accounts. -Manage Canada applications by creating a process, portal enhancement recommendations, & training. Fit for auditing purposes. - Helped the Activity’s Committee of the Risk Team to increase team engagement and.

Lindon, Utah, United States

• Make underwriting decisions to accept, decline, or modify risks while using comprehensive business analysis and risk observations to then communicate trends and recommendations to management.
• A foundation to the Underwriting Team to fill in for any team member. This includes credit limit increases, international underwriting (Spanish), Mastercard, Metabank, and FinCen Beneficial Owner reporting.
• Collaborated in the creation of training material and training itself for a new group of agents overseas during the time of the company’s highest volume due to Covid.
• Collaborated with direct management to build a process for the Underwriting team when the idea was fresh and new. The procedure is now very effective and trainable.

Lehi, Utah, United States

-Verify and review declined merchant accounts for approval using correct risk prevention processes. -Verify card-only merchants through KYC process.

Lehi, Utah

• Worked with management to streamline billing processes after hands-on experience working with customers in effort of solving their billing issues.
• Assisted accounts receivable and accounts payable overflow.
• Cleaned up two different accounting implementations during my time with this company with the efforts of increasingcollections and receiving trustworthy data in the system.
• Researched and started the process to dispute chargebacks, won the company $10k back in income.

Lehi, Utah, United States

Processed payments and set up payment plans over the phone. Handled collections. Processed refunds and reconcile clients accounts after any change.

Sandy, Utah

- Educate our members in the products we offer improving their finances and seeing them come back - Advice our members in their unique circumstances providing quality service - Reached top sales in GAP insurance in my team protecting our members from future and potential losses - Knowledgeable in financial products e.g. Helocs, 2nd Mortgages, Business.

Springville, Utah

-Administer and control over 10,000 policies of homeowners, auto, and commercial insurance.-Maintain client's loyalty and bring new client's with a caring and fast customer service experience. -Communicate and clarify policies status daily through calls. - Conduct an organized pattern to solve concerns of clients, resolved companies requests and daily.

Los Angeles, California

- Collaborated in completing 50-80 university applications for study abroad programs and reduced the submission period to 2 days instead of 4 days - Maintained a constant pace and organization patterns between appointments and eliminated lull time by performing tasks without being told- Verified finances and medical insurance for visa applicants- Performed.

Utah Valley University, Orem, UT

- Trained and supervised 5-6 tutors’ performance- Promoted the program in local communities increasing attendance- Motivated tutors and students by constantly reflecting on defined goals and teaching to different learning styles- Made daily adjustments to improve the program’s performance from take-home surveys and after day meetings with tutors- Organized.

Bachelors In Personal Financial Planning, Accounting And Finance, Gpa 3.8

Activities and Societies: Chamber of Commerce, Cultural Envoy Dance Program, English Converational Partner, Multicultural.

Associate'S Degree- Business Management, Business/Managerial Economics, Associates

This certification got me through leadership classes in how to influence others and through management classes for great planning. Did an.

Spanish, Business/Commerce, General

Activities and Societies: Study Abroad

Minor-Spanish, Spanish Language And Literature

Intensive Spanish classes related to business writing and vocabulary. Participated in a immersed study abroad program in Salamanca, Spain..

Certificate, Dental Assisting/Assistant, Honors

(750 Hours) Sterilized and disinfected instruments and equipment. Laboratory procedures, preparing materials for impressions and.