Gaëtan Lehmann

Gaëtan Lehmann Email and Phone Number

Responsable des Opérations chez CHANEL | Ventes, Commerce de détail @ CHANEL
london, england, united kingdom
Gaëtan Lehmann's Location
Amsterdam, North Holland, Netherlands, Netherlands
Gaëtan Lehmann's Contact Details

Gaëtan Lehmann work email

Gaëtan Lehmann personal email

n/a
About Gaëtan Lehmann

Avec plus de 7 ans d'expérience dans l'industrie du retail de luxe, je dirige actuellement les opérations de la Boutique Amsterdam chez CHANEL.Mon parcours professionnel m'a permis de développer une expertise dans l'adaptation des stratégies commerciales aux marchés locaux et une compétence notable dans le management d'équipes multiculturelles. Chez CHANEL, mon engagement à promouvoir l'image de marque et à générer une expérience client inégalée est la pierre angulaire de ma mission quotidienne.

Gaëtan Lehmann's Current Company Details
CHANEL

Chanel

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Responsable des Opérations chez CHANEL | Ventes, Commerce de détail
london, england, united kingdom
Website:
chanel.com
Employees:
16169
Gaëtan Lehmann Work Experience Details
  • Chanel
    Operations Manager - Amsterdam Boutique
    Chanel Jan 2023 - Present
    Amsterdam, Hollande Septentrionale, Pays-Bas
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  • Chanel
    Responsable Des Opérations - Cannes Boutique
    Chanel Jan 2020 - Dec 2022
    Cannes, Provence-Alpes-Côte D’Azur, France
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  • Goyard
    Responsable Adjoint
    Goyard Jan 2019 - Dec 2019
    Printemps Haussmann
    Management d’une équipe de 7 personnes.Travaille à l’atteinte des objectifs de vente, dans le respect de la politique de la Maison.Travaille à l’atteinte des indicateurs de stock (démarque inconnue, réassort, agencement).
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  • Goyard
    Worldwide Retail Coordinator - Head Office
    Goyard Jan 2018 - Dec 2018
    Région De Paris, France
    Follow-up and retail performance reporting (the whole network, 26 boutiques).Control and implementation of selling strategies.Update and follow-up of the retail procedures (cash, inventory).Audit and stock restructuration.Audit and France Customer Service reshuffling.Digital activity follow-up and implementation of new tools.
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  • Goyard
    Retail Operation Manager Japan - Vie
    Goyard Jun 2016 - Dec 2017
    Retail PerformanceKPI implementation and monitoring.Weekly reporting of the activity to regional headquarters in Hong-Kong.Bring ideas to improve the performance in order to achieve objectives (selling strategies, merchandising).Liaise and cooperate with store managers.EventHeadquarters advertisement strategy coordination (press publications, banners)Organization of events: Gaisho events, pop-up stores (within department stores)Liaise with department stores. TrainingProvide product training, brand knowledge training and selling techniques to the retail teams.Organize training sessions (managers and sales representatives)ControlCheck the respect of Headquarters retail procedures.Control the stores’ inventories (cycle count and bi-annual stock take)
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  • Goyard
    Retail Auditor - Vie
    Goyard Nov 2015 - Jun 2016
    Hong Kong
    Retail audit of the different subsidiaries of the APAC zone (local offices and stores in Hong-Kong, Japan, Korea, China and Taiwan).Goal: Control the respect of the company retail procedures, standardize the brand retail policy, and implement new ideas and solutions to improve the general performance of the stores.
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  • Chanel
    Operations Manager Assistant
    Chanel May 2015 - Nov 2015
    Boutique Chanel, 31 Rue Cambon
    Sales floor missions:Helping with the management of the teams dedicated to customers'​ services (hostesses/tea ladies)Implemented templates and guidelines to improve the quality of the boutique hotline.Business analysis missions:Delivered a report on the stock organization and performance (in order to anticipate and prepare an external audit).Providing the boutique with weekly KPIs and in charge of presenting those figures to the boutique's teams.Delivering monthly and punctual analysis on the performance of the different product lines.Implemented new templates to monitor the salespersons' performances.Helping the operation manager with its daily missions (installation of new changing rooms).
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  • Chanel
    Marketing Project Assistant - Retail France
    Chanel Jan 2014 - Jun 2014
    Direction Mode Europe
    Business Intelligence (events, newsletters, new store openings...)Analysis on customers' turnoverCoping and resolving dispute with customersImplementing new services in storesHelping with the organization of events in stores
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  • Chanel
    Customer Service Assistant
    Chanel Jul 2013 - Dec 2013
    31 Rue Cambon
    Following and managing the repairs taken by the boutiqueActing as the middleman between customers and workshopsManaging daily relationships with customers in the boutique and on the phone (advice and sales)
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  • Chanel
    Sales Assistant
    Chanel Sep 2012 - Dec 2012
    51 Avenue Montaigne - 75008 Paris
    A 4 months part-time job thanks to my performances (following my 4 months internship)Worked 2 days/weekImproved and implemented sustainable customers relationships
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  • Chanel
    Sales Assistant Internship
    Chanel May 2012 - Aug 2012
    51 Avenue Montaigne - 75008 Paris
    Sell Chanel's leather goods (I was integrated in the leather good team)Conducting sales on all product lines of the brand (accessorizes, ready-to-wear, cosmetics)Specialized in dealing with Japanese customers (Only salesman who speaks Japanese)
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Gaëtan Lehmann Skills

Retail Microsoft Office Management Sales Customer Service Gestion De Projet Marketing Anglais Communication Marketing Mode

Gaëtan Lehmann Education Details

Frequently Asked Questions about Gaëtan Lehmann

What company does Gaëtan Lehmann work for?

Gaëtan Lehmann works for Chanel

What is Gaëtan Lehmann's role at the current company?

Gaëtan Lehmann's current role is Responsable des Opérations chez CHANEL | Ventes, Commerce de détail.

What is Gaëtan Lehmann's email address?

Gaëtan Lehmann's email address is ga****@****nel.com

What schools did Gaëtan Lehmann attend?

Gaëtan Lehmann attended Skema Business School, Classe Préparatoire Aux Grandes Ecoles De Commerce.

What are some of Gaëtan Lehmann's interests?

Gaëtan Lehmann has interest in Football, Music (Electric Guitar Player).

What skills is Gaëtan Lehmann known for?

Gaëtan Lehmann has skills like Retail, Microsoft Office, Management, Sales, Customer Service, Gestion De Projet, Marketing, Anglais, Communication Marketing, Mode.

Who are Gaëtan Lehmann's colleagues?

Gaëtan Lehmann's colleagues are Lim Hock Seng, Cafu Imms, Juliette Caron, Domenic Moreno, Ophélie Fournier, Neha Malhotra, My Luong.

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