Greg Bailey Email & Phone Number

Kenmore, WA, US

My role was eliminated and was part of Riots Jan. 2024 layoffs.I have taken this time to recharge and also deal with some unexpected health issues which are now resolved.

Los Angeles, CA, US

• Release Management
• Led release management for two Riot product groups, encompassing PC, mobile, console, and web platforms.
• Co-managed the company-wide release schedule, coordinating releases across multiple teams and projects to ensure alignment and minimize conflicts.
• Executed mission-critical Jenkins release jobs for supported teams, deploying builds to internal teams and millions of players globally.
• Collaborated with the Build and Release and product teams to optimize Jenkins build and release pipelines.
• Collaborated on the implementation of a new versioning scheme for one supported team, aligning Jira and Git versioning to improve development workflows, traceability, and release planning.

Bellevue, WA, US

• Administered and supported Atlassian tools (Jira and Confluence) for the entire company, ensuring smooth operation, user management, and system maintenance as part of the DevOps team. Responsibilities and tasks include:
• Scheduling of Jira and Confluence upgrades.
• Jira Project and Confluence Space creation.
• User and group Management.
• Managing add-on installations and usage.
• Setting up a dedicated Jira instance for external partners.

Bellevue, WA, US

• Managed all product releases for the Hospitality team, ensuring on-time delivery and high quality for software deployed on cruise ship entertainment systems.
• Led daily scrum meetings and periodic scrum of scrums, facilitating Agile ceremonies, and fostering effective communication within the team and across departments.
• Defined and implemented a comprehensive product versioning strategy, improving clarity and consistency in release management and development workflows.
• Collaborated with executive leadership to define and document a company-wide SDLC process, establishing standardized procedures for software development and release.
• Created Confluence templates for product release tracking and feature specifications, improving documentation and communication across teams.
• Established a robust product release sign-off process, ensuring all stakeholders (engineering, QA, product) verified and approved key deliverables before each release.

Bellevue, WA, US

• Led communication and coordination with the engineering team on test plan development, execution, and reporting, ensuring efficient collaboration and high-quality software releases.
• Managed a team of black box testers, providing guidance, mentorship, and performance feedback to drive continuous improvement in testing processes.
• Drove improvements to test case documentation in TestRail, ensuring comprehensive coverage and accurate tracking of testing activities.
• Enhanced test reporting processes, providing accurate and timely feedback to engineering teams, facilitating faster issue resolution and improved product quality.
• Developed long-haul test scripts for digital media players, enabling more thorough testing and in-depth analysis of stability over extended periods.
• Implemented automated Bamboo deployment jobs for test environments, increasing efficiency and reducing manual effort in setting up and configuring testing infrastructure.

Redmond, Washington, US

• Customer Engagement Program Manager providing operational support for OSG Partner Data Transfer Services. Managed collaborative efforts across functional teams ensuring efficient and reliable support of multiple Data.
• Developed and implemented metric collection and reporting of test builds released to Windows Phone partner Off-Site test labs.
• Drove process and automation improvements to improve reliability and performance of test build deployments to Off-Site test labs.
• Defined and drove implementation of improved SCCM monitoring of all Windows Phone partner Off-Site test lab machines.
• Coordinated the design and implementation of user access process model for all incoming/outgoing server shares used with Signiant Data Transfer Services.

Redmond, Washington, US

• Customer Engagement Program Manager Onboarding tests/services into Engineering Systems and providing daily operational and strategic business support. Designed and developed processes and practices for efficient.
• Defined and documented requirements and processes for onboarding manual and automated test content into Engineering systems.
• Defined and reported Service Level Agreement(SLA) for onboarding into Engineering sytems.
• Process development for delivering faster Service Level Agreement (SLA)
• Designed and developed automated tools and infrastructure for evolved onboarding into Engineering systems.
• Drove and managed virtual teams and cross group communication on multiple successful projects.

Redmond, Washington, US

• Manager and individual contributor of the Windows Server and Solutions Group Build team simultaneously supporting multiple product teams both on site and in Shanghai, China.
• Designed, implemented and maintained end to end common build and release processes and branching models for multiple Windows Server Solution product teams. Supported product teams included Windows Small Business.
• Constant coordination with multiple product teams to stay on track for release by ensuring key aspects and planning of development, testing, localization and product planning did not have the potential to cause delays.
• Defined and coordinated source branching processes and schedules for product teams.
• Managed build lab environment consisting of ~100 build machines, release servers and build staging machines.
• Defined process to validate new server product builds (Windows Server, Exchange, SQL etc.) before including in production builds reducing delays in the development cycle.