As the owner and senior engineer of APEXi Systems, I consult with clients to guide change to services within their organization; helping translate business requirements into a technical vision and identifying the solution required to deliver it. As an experienced IT professional I design information systems to be implemented according to an individual organization’s goals, needs and objectives.Overview:• Evaluate emerging technologies and recommend opportunities to create long-term business value for customers.• Advise customers based on shifts and trends in the business, regulatory/legal/industry standards and evolving threats and vulnerabilities.• Collaborate with staff, users and senior management on the establishment of business goals; reviewing new and existing IT projects, systems designs and plans, and conducting research on emerging technologies to support changes in the infrastructure.• Provide repeatable processes and standards to ensure future efforts will produce the intended outcomes.CA

Supervisor over the Windows Projects Unit of the Windows Hosting Section of the Dept. of Technology, responsible for the day-to-day workload assignment and management of 19 Windows Projects Unit staff and consultants in support of the department's Windows Hosting service offerings. Allocated the staff resources necessary to implement prioritized tasks in support of the department and customer requirements. Planed, managed and coordinated the delivery of standardized environments and support resources for Windows Server related service offerings using customer schedules, vendor requirements, and department standards and policies as guidelines. Provided leadership and mentoring to members of the Projects Unit for Windows server provisioning and solutions delivery. This includes the coordination of staff resources, expertise, customer and internal communications, project scheduling and status reporting tasks in the delivery of Windows Server and virtualization platform solutions. Reviewed and coordinated incoming service requests, optimized and automated internal and external service delivery processes, documented project and provisioning activities, and coordinated overall customer service delivery with other internal technical and customer support groups.

Team Lead within the Windows Hosting and Web Services Sections of OTech, providing second and third tier support for state-wide hosting service offerings. Worked closely with customers and OTech staff to design and develop the technical specifications and requirements for complex projects and environments. Support activities included installation and configuration, performance analysis, problem resolution, support of production operations, project planning, project scheduling, document development, and numerous other technical tasks supporting the OTech project efforts.

As a Computer Information Systems instructor I was responsible for providing quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the program objectives.Key Responsibilities:• Teach material from approved curriculum and develop daily lesson plans to include instructional aids.• Participate in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc.• Motivate students to actively participate in all aspects of the educational process.• Complete professional development and in-service activities in accordance with college standards.• Maintain expertise in subject area and recommend improvements in curriculum design.• Instruct students in laboratory safety procedures if applicable.• Perform duties in the Learning Resource Center as assigned.• When possible, participate in core course academic support programs, certification programs, and student professional associations.

Lead engineer responsible for cross-enterprise IT efforts at the California Department of Fish and Game; acting as a server and storage subject matter expert, maintaining a holistic view of data across business systems while highlighting opportunities for progressive improvement. Responsible for the administration of Windows server, network, and storage infrastructure; ensuring that all systems were properly installed, configured, secured and maintained. Daily activities included system deployment, patch management, SAN/NAS storage allocations, AD/NDS/LDAP administration, troubleshooting, performance monitoring, vulnerability testing, data protection and disaster recovery services.

Responsible for supporting customer networks on a variety of platforms including Windows, Netware, and Linux. Supported client networks ranged from small business to large enterprise, multi-state networks. Conducted security design services on behalf of Hewlett-Packard to the California Department of Corrections on the W8CDC001 engagement. Other responsibilities included the design and implementation of IP/ATM based networks; providing 2nd and 3rd level systems support using HP OpenView, CiscoWorks, and Tivoli NetCool/OMNIbus.

Member of a team responsible for the support of LAN/WAN and server infrastructure including over 700 geographically dispersed Windows Servers and more than 25,000 users nation-wide. Duties included environmental monitoring, hardware maintenance, inventory, system backup/restore, system security and operational support over raised floor equipment. Lead engineer and supervisor of a seven person project team responsible for the deployment of a new network operations center (NOC) monitoring the San Francisco International Airport’s OC-48 SONET Ring and optical switching equipment.

Member of a network professional team responsible for the design, integration, and operational support of large-scale Win-dows Server/Citrix based thin-client systems for the California Department of Rehabilitation; reducing the department’s total cost of ownership of IT capital through published desktops. Developed and conducted course curriculum and trained staff on the use of the Citrix ICA desktop environment.

Studied advanced nuclear theory followed by graduate level classroom training in Charleston, SC. After establishing theoretical knowledge, trained at one of the Navy's shore-based reactor training facilities in South Carolina.

Chosen to provide system integration and IT consulting services for ICB Computers Business Solutions division. Key responsibilities included analyzing customer IT environments and providing solutions for improvement, providing in-house support and maintenance for customer networks, and partnering with clients to create service level agreements that ensured customer expectations were being met.