Greg B. Email & Phone Number

Denver, Colorado, US

Denver, Colorado, US

- Managed 20+ strategic accounts total, 7 of which were net new and managed each customer throughout the account’s lifecycle, growing each install account on average 10% YoY.- Built relationships with continuous contact through email, phone, meetings or drop-ins with managers and staff, across 80 - 100 stores in Colorado. - Utilized pop-ups and staff.

- Managed 5 different product types. Decreased completion time by 50%.- Utilized time management, high attention to detail, and following production guidelines to ensure quality product was sent to the customers correctly.

Fort Collins, Colorado, US

- Maintained knowledge on all products and brands in store to best assist customers in finding the finest products to match their needs. - Top customer support rep for two months of employment, was always top 3 out of 8. Attaining $300+ in sales/month, 25% being up-sales for new products.

San Francisco, California, US

- Served as the point of contact for clients HR depts, employees and insurance carriers for 10 – 15 clients to ensure benefits were correct, completion of COBRA and FMLA notices, analyzed benefits & costs to adhere with the client requests and budget. Managed client benefits utilizing Kronos, ADP, Benefit Point, and Gusto. - Coordinated and held open.

- Contacted 50+ leads a day for a start-up, selling SaaS to decrease employer costs. Used Salesforce to track contacts and sales. - Converted 3-5 cold calls/week to a sales meeting. Sold 10 companies our services during employment.

Sacramento, California, US

- Called approx. 25 hospital patients per day to close overdue bills. Bringing in on average $5k in revenue/month.

Twinsburg, OH, US

- Analyzed 10 client accounts to best fit needs. Quickly and effectively solved approx. 50 inbound calls of claims and coverage issues/day. Promoted to Lead role to train new hires.

Twinsburg, OH, US

- Work as a part of an inbound call center help desk for members and pharmacies, resolving claim issues and explaining pharmaceutical benefits.

- Focused on quickly resolving claim issues and organizing files to help fellow employees make a better experience for customers. - Used the computerized claims system to update the incorrect or add the most recent doctor’s contact information.- Daily distribution and pick up of mail throughout an office of roughly 100 ee's

Toronto, Ontario, CA

- Analyzed document content and eliminated unnecessary paperwork. - Called all clients to update contact information and answer questions. - Modified client letters to match with each company and the agreements between both parties.

Olean, NY, US

- Called potential customers to show a product called CUTCO. - Promoted twice for reaching sales goals. - Was a part of the team with the biggest week in company history, selling $168,854 for the week. - Was a part of the team that broke and set company records for June and July, selling 610,258 and 752,443 respectively. - Achieved #9 office in the nation.