Gbenga A.

Gbenga A. Email and Phone Number

Technical Customer Support Engineer||AWS Infrastructure Support|| Customer Success Support Office 365 ||Linux||System Network Administrator||Enterprise Application Support-Microfocus Server automation @
Gbenga A.'s Location
United Kingdom, United Kingdom
About Gbenga A.

Networking Maintenance and General Installation of OS,Troubleshooting Administrative professionals Project management professionalsApplication support Database AdministrationLinuxGeneral IT operations

Gbenga A.'s Current Company Details
Coinbridge Network

Coinbridge Network

Technical Customer Support Engineer||AWS Infrastructure Support|| Customer Success Support Office 365 ||Linux||System Network Administrator||Enterprise Application Support-Microfocus Server automation
Gbenga A. Work Experience Details
  • Coinbridge Network
    Technical Support Specialist
    Coinbridge Network Oct 2023 - Present
    Conducting IT risks assessments for key applications, Servers and vulnerability scanning using Qualys, analysing assessment report and implementing safeguards.Identifying, investigating and responding to security incidents promptly.Complete weekly activity and status reports highlighting significant security performance issues tosenior management.Providing security advice and consultancy to IT projects.Conducting policy compliance health checks covering Operating Systems, and Applications andresolving health check compliance findingsCoordinating deployment of security patches and coordinate access control reviews.Conducting internal PCI Vulnerability Assessments of web applications, Operating Systems, webservers using Qualys and Nessus .Conducting external PCI Vulnerability Assessments of web applications, Operating Systems, webservers using Qualys and Nessus.Providing security advice and consultancy to IT projects and Maintaining Security Risk Register andtracking issues to resolution.
  • Micro Focus
    Technical Support Engineer
    Micro Focus Nov 2021 - Sep 2022
    Micro Focus Server Automation, Data Center Automation and Database and Middleware Automation - Apply broad technical background and knowledge of Micro Focus - Server Automation, Data Center Automation and Database and Middleware Automation to resolve technical incidents and queries, application extensions, integrations issues.- Responsible for researching, replicating, performing root cause analysis and providing feedback for product issues reported by the customers within SLA time frame thereby driving customer satisfaction.- Guide clients through a series of actions, either via phone, clearly written and easily emails and screen sharing sessions, until technical issue is resolved.- Accurate and precise documentation of troubleshooting steps, recommendations, and resolutions using Salesforce and Zendesk.- Consult with team members, other organizations, customers, and vendors on complex issues.- Reconstruct a timeline of events based on disparate logs/evidence spread out across half a dozen places.
  • Tek Experts
    Customer Technical Support
    Tek Experts Nov 2021 - Sep 2022
  • Spar Nigeria
    System Administrator
    Spar Nigeria Apr 2019 - Oct 2021
    Lagos State, Nigeria
  • Great Image Solution
    It Supporrt Engineer
    Great Image Solution Jun 2013 - Nov 2013

Gbenga A. Education Details

Frequently Asked Questions about Gbenga A.

What company does Gbenga A. work for?

Gbenga A. works for Coinbridge Network

What is Gbenga A.'s role at the current company?

Gbenga A.'s current role is Technical Customer Support Engineer||AWS Infrastructure Support|| Customer Success Support Office 365 ||Linux||System Network Administrator||Enterprise Application Support-Microfocus Server automation.

What schools did Gbenga A. attend?

Gbenga A. attended Edge Hill University, Federal University Of Agriculture Abeokuta.

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