Networking Maintenance and General Installation of OS,Troubleshooting Administrative professionals Project management professionalsApplication support Database AdministrationLinuxGeneral IT operations
Coinbridge Network
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Technical Support SpecialistCoinbridge Network Oct 2023 - PresentConducting IT risks assessments for key applications, Servers and vulnerability scanning using Qualys, analysing assessment report and implementing safeguards.Identifying, investigating and responding to security incidents promptly.Complete weekly activity and status reports highlighting significant security performance issues tosenior management.Providing security advice and consultancy to IT projects.Conducting policy compliance health checks covering Operating Systems, and Applications andresolving health check compliance findingsCoordinating deployment of security patches and coordinate access control reviews.Conducting internal PCI Vulnerability Assessments of web applications, Operating Systems, webservers using Qualys and Nessus .Conducting external PCI Vulnerability Assessments of web applications, Operating Systems, webservers using Qualys and Nessus.Providing security advice and consultancy to IT projects and Maintaining Security Risk Register andtracking issues to resolution.
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Technical Support EngineerMicro Focus Nov 2021 - Sep 2022Micro Focus Server Automation, Data Center Automation and Database and Middleware Automation - Apply broad technical background and knowledge of Micro Focus - Server Automation, Data Center Automation and Database and Middleware Automation to resolve technical incidents and queries, application extensions, integrations issues.- Responsible for researching, replicating, performing root cause analysis and providing feedback for product issues reported by the customers within SLA time frame thereby driving customer satisfaction.- Guide clients through a series of actions, either via phone, clearly written and easily emails and screen sharing sessions, until technical issue is resolved.- Accurate and precise documentation of troubleshooting steps, recommendations, and resolutions using Salesforce and Zendesk.- Consult with team members, other organizations, customers, and vendors on complex issues.- Reconstruct a timeline of events based on disparate logs/evidence spread out across half a dozen places. -
Customer Technical SupportTek Experts Nov 2021 - Sep 2022 -
System AdministratorSpar Nigeria Apr 2019 - Oct 2021Lagos State, Nigeria -
It Supporrt EngineerGreat Image Solution Jun 2013 - Nov 2013
Gbenga A. Education Details
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Computing -
Federal University Of Agriculture AbeokutaAnimal Sciences
Frequently Asked Questions about Gbenga A.
What company does Gbenga A. work for?
Gbenga A. works for Coinbridge Network
What is Gbenga A.'s role at the current company?
Gbenga A.'s current role is Technical Customer Support Engineer||AWS Infrastructure Support|| Customer Success Support Office 365 ||Linux||System Network Administrator||Enterprise Application Support-Microfocus Server automation.
What schools did Gbenga A. attend?
Gbenga A. attended Edge Hill University, Federal University Of Agriculture Abeokuta.
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