Developed and maintained incident response protocols to mitigate damage and liability during security breaches.• Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards.• Reviewed violations of computer security procedures and developed mitigation plans.• Monitored computer virus reports to determine when to update virus protection systems.• Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.• Participated in creation of device hardening techniques and protocols.• Managed relationships with third-party intrusion detection system providers.• Spearheaded Bring Your Own Device program, defining necessary security parameters and designing complementary security deployments.• Encrypted data and erected firewalls to protect confidential information.• Engineered, maintained and repaired security systems and programmable logic controls

• Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.• Diagnosed network problems involving combination of hardware, software, power and communications issues.• Supported users in setup and configuration of wireless bridge networks.• Oversaw patch testing and deployment, script network software pushes and uninstalls.• Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.• Provided faculty and staff with security software and network configuration support.• Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.• Investigated and corrected problems with printers, copiers and other peripheral devices.• Monitored network hardware operations to evaluate proper configuration.• Utilized source code control for tracking configurations and changes.• Designed and evaluated WAN and LAN connectivity technologies.• Diagnosed and executed resolution for network and server issues.• Performed network security design and integration duties.• Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes