Gbenga Akingbe Email & Phone Number

• ServiceNow Development, Administration, and Security Automation: o Led the migration from RSA Archer GRC to ServiceNow SecOps, ensuring seamless transition and minimizing service disruptions. o Managed ServiceNow.
• Process Improvement and Automation: o Developed and implemented incident response guidelines, reducing response times by 30%. o Integrated service catalogs and operational processes across bureaus and agencies.

Develop and customize ServiceNow applications and modules to support business processes.Create, maintain, and enhance workflows, catalog items, and integrations within the ServiceNow platform.Collaborate with stakeholders to gather requirements and translate them into technical solutions.Implement automation and scripts using JavaScript, Flow Designer, and.

Mclean, VA

• Appian BPM Development: Designed and implemented secure BPM and case management solutions using Appian, improving data collection processes and facilitating nationwide educational assessments.
• Operations and Maintenance: Managed operations and maintenance for the GREX application using Appian and MySQL, enhancing security and performance.

Sterling, VA

Assist on projects for the Energy Information Administration aimed at upgrading and maintaining the client's website using Angular and PHP. Projects included Natural Gas Dashboard, Electricity Data Browser, and Cold Fusion to PHP code conversionGained certification as an Appian Analyst and developed a contract proposal evaluation system using the Appian.

Bethesda, MD

Support cash forecasting process, contribute to cash management strategy, and review leasing contractsEnsure accurate maintenance of bank accounts, balance, banking system, and credit card programAssist in coordination of Treasury risk initiatives including supporting insurance renewals and claim process

Bethesda, MD

Critical member of the Accounting team, responsible for key aspects of the weekly and monthly activity, the corporate financial close and reporting, as well as various functional roles within the Accounting department.Prepare and review supporting documentation during monthly close process.Record and reconcile transactions and balances in the general.

Washington D.C. Metro Area

Managed the responsibility of the Accounts Payable process as well as compile, review, analyze, and post daily transactions to the ledger.Performed general ledger account analysis in preparation for distributing financial reports, reconcile bank accounts, or review account reconciliations prepared by others.Key contributor in the month end close process.