- Developed and seamlessly integrated Facebook API (Business Whatsapp) into the company's system, enhancing communication efficiency and enabling effective dissemination of notifications and reminders.Played a pivotal role in the development of SaaS (Software as a Service) features including subscription management, multi-platform payment processing, coupon code generation, gifting functionality, and the implementation of a video conference solution.- Facilitated seamless booking of sessions while accommodating participants' time zones, mitigating the challenges of global conversions and ensuring optimal user experience.- Led the integration efforts for machine-to-machine communication between our solution and partner systems, fostering interoperability and expanding the functionality and reach of our platform.- Refactor codebase with clean architecture to boost speed and performance.Incrementally implement native and core features to suit organization needs.

- Led the migration of the company's legacy Front-End architecture to a modern framework, resulting in a more scalable and maintainable codebase, reducing development time by 20%.- Mentored and coached junior developers, fostering a collaborative environment that enhanced team productivity and skill development, leading to a 50% decrease in bug occurrences.Implemented best practices in Front-End development, including code reviews, automated testing, and performance optimization techniques, resulting in a 40% improvement in page load times and overall user experience.- Led the successful delivery of multiple projects within tight deadlines, demonstrating strong project management skills and ensuring alignment with business objectives and user needs.

- Developed a new design by translating UI/UX designs into high-quality Front-End code, ensuring a visually appealing and user-friendly interface for the firm's digital platforms.- Collaborated closely with the backend team to efficiently consume APIs and seamlessly integrate them with the Front-End, utilizing major technologies such as Socket.io, Redux Toolkit, Reactjs and Ant Design.Spearheaded the development of a social media platform (LinkedIn clone) tailored for a community of lawyers, facilitating communication and networking among legal professionals.- Adopted an incremental approach to task execution, prioritizing tasks and effectively managing time to meet project deadlines within an agile methodology framework.- Optimized websites to improve backward and cross-browser compatibility.

- Collaborated with a global team of IT specialists to maintain full operational functionality of IT systems.- Participated in the decommissioning process of various IT devices including routers, switches, access points, firewalls, desktops, mini desktops, and personal computers.

- Enhanced user interaction by over 80% through customising the UI (User Interface) of both mobile and web views using React and React Native frameworks.- Compiled iOS and APK versions of the application using Expo build tool and successfully deployed them to the Apple Store and Google Play Store, respectively.- Deployed the web version and APIs to Firebase, configured real-time database functionality, and set up the domain for seamless accessibility.

- Developed a comprehensive Admin Panel (dashboard) utilizing Laravel 8 framework, featuring login, account creation, password recovery, middleware authentication, external API consumption, and deployment on Heroku and Namecheap. Configured servers (Apache2, Nginx) resulting in reduced customer complaints.- Created a fully responsive web interface using Bootstrap framework, CSS, HTML5, JavaScript, and other technologies to ensure optimal user experience across devices.- Led as the Machine Learning engineer (ML), training various Chatbot models to enhance their functionality using Node.js. Implemented API connections via webhooks in Dialog Flow, enabling Chatbots to access internal and external APIs. Integrated Chatbots with Google Spreadsheets and databases such as MongoDB and MySQL.

- Collaborated with the OBS team to troubleshoot and configure switches, routers, and firewalls during a major outage amid the COVID-19 pandemic, earning global recognition.- Provided remote IT support to clients across various sectors of the plant, resolving numerous user issues and ensuring uninterrupted workflow.- Successfully troubleshooted over 100 desktop computers and laptops to ensure uninterrupted workflow.- Rebuilt PCs with customized operating systems (Windows 10 Pro), conducted software debugging, installations, and uninstallations to enhance user productivity, resulting in a nearly 99% increase in confidence and productivity (KPI).- Enhanced communication with users by redesigning graphic works using Photoshop 2019 and Illustrator to disseminate messages and updates, fostering greater awareness.- Developed a prototype WhatsApp and web app chatbot to streamline client engagement and issue resolution, ensuring prompt solutions and efficient redirection to live agents when needed.

- Utilised Eclipse Software's algorithm to streamline and optimize the database system, which improved the search accuracy of employees making use of the DB system by 89.3%.- Provided essential IT support to employees, ensuring smooth operation of systems and minimal disruptions- Conducted routine maintenance on mainframe system servers to uphold performance and reliability.

- Proficient in disassembling and assembling diverse hardware components within computer systems.Skilled in troubleshooting and maintaining system functionality to ensure optimal performance.- Experienced in BIOS upgrades and flashing to enhance system capabilities and security.- Competent in operating system (OS) upgrades, downgrades, and formatting for seamless system management.