Roque Gabriel Berarducci Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Valencia, Spain

Provide on-site support for hardware and software installation, configuration, and troubleshooting, ensuring optimal operation and performance.Perform analysis and resolution of complex issues efficiently and accurately, applying specialized technical knowledge.Monitor and respond promptly and effectively to requests and issues received through the IT ticketing system, ensuring timely and satisfactory resolution.Create comprehensive documentation of incidents and processes, ensuring that tickets requiring additional work receive appropriate attention and follow-up.Identify and develop improvements for current and future processes, implementing innovative solutions that drive efficiency and quality.Deliver presentations and demonstrations to enhance system productivity and usage, promoting adoption and maximizing user productivity.Lead and execute development projects to improve internal processes, leveraging cutting-edge technologies and AWS cloud services, ensuring a modern and scalable environment.

Valencia, Spain

Proactively monitor and manage the network to ensure optimal operation and prevent potential service disruptions.Monitor network performance, identify bottlenecks, and take corrective actions to enhance connectivity quality and efficiency.Resolve network incidents and connectivity issues promptly, utilizing monitoring and diagnostic tools.Coordinate and collaborate with other technical teams to troubleshoot complex problems and implement changes to the network infrastructure.Document and maintain accurate records of incidents, actions taken, as well as network configurations and changes made.Stay updated on the latest network and systems technologies and trends to continuously improve network services and infrastructure.Apply and enforce network security policies to protect data integrity and confidentiality.

Brisbane, Australia

As part of my role, I provide technical support, configuration, troubleshooting, and consultancy services in networks and systems to prestigious companies in the industry. My primary function is to understand and evaluate the specific needs of clients, design and implement customized solutions, and provide training and technical guidance to ensure successful adoption.Furthermore, I have experience as a field engineer for renowned companies in the sector operating in the country, such as Telstra, Datacom, and NCR. In this capacity, I have worked directly with corporate clients, visiting their facilities, and collaborating closely with their IT teams to implement efficient and reliable solutions.

Brisbane, Australia

As part of my role, I provide technical support, configuration, troubleshooting, and consultancy services in networks and systems to prestigious companies in the industry. My primary function is to understand and evaluate the specific needs of clients, design and implement customized solutions, and provide training and technical guidance to ensure successful adoption.Furthermore, I have experience as a field engineer for renowned companies in the sector operating in the country, such as Telstra, Datacom, and NCR. In this capacity, I have worked directly with corporate clients, visiting their facilities, and collaborating closely with their IT teams to implement efficient and reliable solutions.

Tucuman, Argentina

As a Sales Engineer, my primary role is to design comprehensive solutions encompassing voice, internet access, VPN services, ICT, and other marketed products. Through technical feasibility studies, I ensure the assessment of resource availability to deliver a wide range of services to our clients.Furthermore, I closely monitor the implementation process of services from conception to operationalization, ensuring successful execution and adherence to established timelines. I collaborate with the sales team, providing robust support in developing sales strategies and offering specialized advice to clients regarding the technologies and solutions available in the market, with a particular focus on the products offered by our company.My approach revolves around understanding the specific needs and challenges of each client, designing customized and cost-effective solutions that optimize their performance and meet their requirements. Additionally, I stay updated on the latest technological trends and industry best practices to provide informed advice and strategic insights to our clients.As a Sales Engineer, my main objective is to promote the growth and success of the company by delivering robust and cutting-edge technical solutions, building strong relationships with clients, and providing exceptional service that meets their expectations and business needs.

Tucumán, Argentina

As a Computer Engineer, my primary role is to design, model, and implement comprehensive voice and data solutions. I work closely with interdisciplinary teams to ensure the successful integration of communication systems.In addition, I engage in research and development of new technologies for incorporating innovative voice and data products. I maintain a proactive approach to seeking advanced solutions that enhance the efficiency and performance of communications.As part of my duties, I lead a team of 8 technicians, ensuring adherence to project timelines and quality execution. I foster collaboration and knowledge exchange among team members, promoting a dynamic and productive work environment.My main objective is to provide robust and efficient technological solutions tailored to the specific needs of each project. I conduct a thorough analysis of technical requirements and constraints, designing scalable and reliable solutions that meet our client's expectations.

Tucuman, Argentina

As an Engineering Intern, my main role is to provide internal and external support to the company's clients. I am responsible for managing the internal systems, including mail servers, databases, file servers, Active Directory, and the overall network infrastructure.Additionally, I handle the configuration of network devices such as switches, routers, and devices for point-to-point and point-to-multipoint links in outdoor WLAN networks. My goal is to ensure efficient and secure network operation, optimizing performance and connectivity.As part of my responsibilities, I also manage and follow up on warranty and RMA (Return Merchandise Authorization) cases, ensuring timely and satisfactory resolution for clients.As an intern, I am committed to continuous learning and development, seizing this opportunity to gain practical experience in the IT field and expand my technical knowledge. I work collaboratively with the support team and under the supervision of industry professionals, always striving to provide quality service and contribute to the company's success.

Tucuman, Argentina

As a student assistant, my main role is to assist the teacher in the subjects of computer science, programming 1, and programming 2. These courses focus on algorithm development and the use of structured and object-oriented programming languages such as C and C++.My responsibility includes providing support to students in understanding and applying programming concepts and techniques. This involves helping with problem-solving, explaining theoretical and practical fundamentals, and providing guidance in algorithm implementation using the mentioned languages.My primary goal is to help students solidify their knowledge in computer science and programming, fostering their interest and success in these areas. I leverage this experience to enhance my own communication, leadership, and problem-solving skills while continuing to develop my passion for computer science and programming.

Computer Engineer, Computer Engineering, Bachelor Degree

The Computer Engineering degree is a discipline that combines knowledge from computer science, mathematics, and electronics to design.

Diploma Of Education, Web Page, Digital/Multimedia And Information Resources Design, Diploma

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