Gavin Berkey Email & Phone Number

Springfield, Mo, Us

Fordland, Mo, Us

Fort Wayne, Indiana, Us

As a member of both the Claims and Business Intelligence (BI) teams at Brotherhood Mutual, Gavin leverages data from people, processes, and information systems to enable greater visibility into what's driving the business, enhanced operational capacity and effectiveness, improved service levels, and execution of the company's mission.Gavin develops reporting and data analytics solutions and self-service tools using Microsoft's Power BI to bring insights to the forefront and enable efficient and effective resource management and decision support. He is called upon to provide leadership and coordination of key projects, and serves as the Claims data domain expert on a cross-functional teams of analysts and analytics developers.

Fort Wayne, Indiana, Us

Supported the business and system integration partners through coordinating various aspects of the implementation of Guidewire's ClaimCenter 10.x platform across all lines of business. Organized the bulk of Functional team meetings from inception, development sprints, user acceptance testing, and end-user training, as well as the Program Steering Committee meetings. Facilitated executive updates and various key communication processes throughout the organization, including collaborations with key agency users. Also supported the system integration team with data to help size and scope user stories for development sprints.Program successfully launched within about a year and a half on March 1, 2021 with all key stakeholders very pleased with the smooth rollout.

Fort Wayne, In, Us

Gavin advocated for the success of his team and his members by demonstrating a genuine interest in them to discover their goals and needs followed by recommendations targeted to help them achieve results. He delighted in creating meaningful member experiences and with an "easy to do business with us" goal. Gavin was guided by the core value of establishing long-term, mutually beneficial relationships and being a servant-leader in the marketplace.

Gavin contributed to a 58% increase in sales over the previous year. He actively managed a variety of brand awareness campaigns and initiated the addition of vital human resource capacity through creative recruitment strategies to enable each team member to focus on their core strengths in order to maximize results.

Leading up to a significant family relocation, Gavin chose to pursue a series of independent consulting, direct and retail sales opportunities, along with a graduate degree to hone his skills. From helping a small window and door component manufacturer evaluate and execute options to stabilize cash flows and adding crucial executive leadership talent during it's precarious early growth phase, to helping less tenured insurance agents with a novel relationship marketing solution to attract new business, to supporting consumers wrestling with myriad personal and home technology challenges, this was an exciting time of renewal and recasting vision both personally and professionally.

Spring Arbor, Mi, Us

Gavin returned to school to hone his leadership skills and tune up his technical abilities in pursuit of an MBA with an eye toward training aspiring business and entrepreneurship students. While in school, he provided consulting services to help develop area businesses and nonprofit organizations. He also made time to develop content and facilitate several critical skill development workshops for dozens of aspiring entrepreneurs and community leaders.Selected Accomplishments:• Facilitated a Living Case Study (LCS) for a local nonprofit community service organization to drive improvements in employee and volunteer engagement with goal of increasing organizational capacity. Persuaded Executive Director to implement all recommendations including implementation of job descriptions, performance measures, and ongoing performance feedback mechanisms. Invited by Executive Director to join Board of Directors.* Developed marketing plan for new entrepreneur training center to equip unemployeed and underemployed residents to launch small businesses. Owner used plan to guide her efforts to fill and graduate 4 cohort groups within 6 months.• As team-appointed CEO to direct complex Capsim® simulation project, guided strategic decisions of a failing sensor manufacturing firm, resulting in doubling of sales to $260 million, share price appreciation from $76 to $151/share, and profit growth from $5 to $30 million over a 5 year period.• Researched and presented findings on a social enterprise, Kiva.org, to a large group of MBA candidates and faculty during an International Business Summit in New York, NY.

Madison, Wi, Us

Started as an IT Project Manager in a newly formed Project Management Office, eventually transitioning to a Corporate Project Manager role. Oversaw a number of projects spanning domains such as enterprise document management system implementation, pandemic preparedness, HIPPA and SOX compliance programs, and more.

Madison, Wi, Us

Supported various business units through challenging business transformation projects, including: selecting a vendor to conduct the first offshore software development project (result: on-time, on-budget, with greater functionality leading to hiring the vendor for a multi-million dollar software development project to build a new claim system), coordinating the closing of a retail mortgage lending unit while moving it across the country and bringing it back online with half the staff (hired new, locally) within 4 months, and conducting research leading to the implementation of a consolidated contact center for a nationwide sales support organization.

Master Of Business Administration (Mba), Leadership And Ethics

Bachelor Of Business Administration (Bba), Management, Entrepreneurship