Gregory Berman Email & Phone Number

Gresham, Oregon, United States

Peachtree Corners, Georgia, United States

This role included an oversight of many different positions: e-commerce website designer, financing consultant, shipping/freight services and management, product data management, website UX, customer support, and digital marketing.E-commerce Website Designer: Manipulated mass product data for compatibility with WordPress. Helped design web pages and functionality for user experience. Updated old and new products with up-to-date information and pricing. Incorporated Klarna financing API into website backend. Occasionally coded HTML for better page displays. Detected and helped fix any bugs. Marketing: Managed SEO, CRM, Facebook, Instagram, and Google Ads. Was allocated money to spend on specific marketing strategies that I deemed fit.Shipping/Freight Services: Integrated shipping API into website for better user experience and company data collection. Continued relationships with shipping and freight companies to reduce our shipping costs and receive benefits. Helped manage shipping warehouse in terms of shipping and receiving products, and created a fluid packaging flow for all employees.Inventory: Constantly kept inventory of over 1000 products, ensuring availability and no loss of costs. Additionally, updated QuickBooks with changing inventory and prices to ensure a good track record of all spending, sales, and inventory.Products: Needed to learn in-depth of the over 1000 products we sold and the advantages of each. Additionally, their specifications and applications.Customer Support: Lead the customer support for all online requests, providing knowledge of how the company works in terms of shipping, customer requests, financing, and available and new products. Maintained relationships to ensure reoccurring customers.Financing: I helped online and walk-in customers with explaining and choosing the correct type of financing we offered that would best fit their case. Provided assistance to all customers as they navigated their financing payment terms.