My role of Network Operations Manager was expanded to include increased responsibilities in 2007. As a member of the IT management team, I am known for my subject matter expertise across technologies. I steer a user-oriented mindset of rapid problem solving and process improvement through automation, disruptive technologies, and creativity.Leading up to 6 direct reports, I oversee purchasing, hiring, faculty & staff support, OS deployment, IT strategies, upgrades, and workflow… Show more My role of Network Operations Manager was expanded to include increased responsibilities in 2007. As a member of the IT management team, I am known for my subject matter expertise across technologies. I steer a user-oriented mindset of rapid problem solving and process improvement through automation, disruptive technologies, and creativity.Leading up to 6 direct reports, I oversee purchasing, hiring, faculty & staff support, OS deployment, IT strategies, upgrades, and workflow management in this project-driven role. I have also been tasked with serving as technical advisor on dozens of faculty research initiatives and participated on cross-functional, collaborative teams. I have a demonstrated skill when it comes to talent sourcing new employees. In addition to participating in numerous hiring committees, I independently spearheaded the hiring and training of 21 employees. Of these, 15 were part-time hires, 6 of whom have been recruited to become full-time employees within UC Irvine. As a Boy Scout leader since 2005, I pride myself on empowering my staff to achieve success through positive reinforcement and transparent goal setting.• Overhauled IT purchasing strategy, reducing quarterly desktop acquisition expenses by 25%.• Spearheaded 50% gain in subsidy funding for research computing hardware.• Created self-help wiki to empower end user with clear information.• Saved $115K in annual salary costs by automating network monitoring tools and streamlining online asset management process. Show less

During a period of IT management transition, I was promoted to Network Operations Manager based on my track record of delivering projects on time and on budget. I quickly built a team including a senior System Administrator and 3 techs and stabilized support and network operations without any disruption to workflow.I am very proud of the team that I put together and the quality people that I collaborated with in managing the daily operations of a 1,200 node, 16 Server, MS Active… Show more During a period of IT management transition, I was promoted to Network Operations Manager based on my track record of delivering projects on time and on budget. I quickly built a team including a senior System Administrator and 3 techs and stabilized support and network operations without any disruption to workflow.I am very proud of the team that I put together and the quality people that I collaborated with in managing the daily operations of a 1,200 node, 16 Server, MS Active Directory network with Dell and EMC Storage Area Network (SAN). I had only recently earned my MBA, and upon stepping into this role I noticed a change in my frame of mind toward IT solutions. I recognized the ways IT can help accomplish business goals and was able to better utilize the resources at my disposal. This analytical mindset helped me to produce major cost savings including:• $250K hardware purchase savings.• $153K in annual savings through a server consolidation and centralized backup project.• $53K in annual savings by outsourcing certain IT services. Show less

In this role I performed as a System Administrator and executed a great deal of tier-3 technical work as well. I also recommended roughly $1M in purchases annually. 2 key projects included:• Created digital elevator ad system including coding the system and writing backend management interface software. Saved organization $60K by accepting the challenge myself rather than outsourcing to a vendor.• Led transition to PDF from hard copy materials, resulting in savings of 1… Show more In this role I performed as a System Administrator and executed a great deal of tier-3 technical work as well. I also recommended roughly $1M in purchases annually. 2 key projects included:• Created digital elevator ad system including coding the system and writing backend management interface software. Saved organization $60K by accepting the challenge myself rather than outsourcing to a vendor.• Led transition to PDF from hard copy materials, resulting in savings of 1 FTE annually. I wrote software solutions and implemented audit control measures to authenticate user accounts as well. Show less