Managing and implementing all aspects of a research protocol. Communicating within a multidisciplinary medical space to effectively coordinate and problem solve when needed.

• Monitored compliance in accordance with federal, state & bank policies & regulations• Demonstrated advanced skills in operations of branch document management• Prioritized audits and managing of cash boxes, ATM & Vault to effectively accomplish tasks to run daily branch activities • Actively sought cross-selling opportunities based on strong customer relationships• Resolved discrepancies and provided information on customer’s accounts using Customer Identification Procedures• Demonstrated well organized planning and execution to complete daily tasks effectively and efficiently• Multi-tasked in-person and phone customer support while maintaining accuracy and top rated customer service performance•Balanced ATM, Vault, and branch totals daily totaling 100K-200K•Supported supervisor and management as needed• Opened and closed home branch locationVolunteer work with Junior achievement, March of Dimes, Special Olympics, and United Way.

-Followed federal and state regulations concerning transactions such as Reg. CC, Gramm Leach Bliley, and Bank Secrecy Act.-Resolved discrepancies and provided information on customer’s accounts while following strict customer identification (CIP) procedures-Responsible for sales, organization, and customer service-Floated to all 14 branches and worked under several management styles and work environments

•Provided professional and compassionate individualized care while strictly following medical protocols and ethics policies such as HIPPA•Demonstrated knowledge and excellence in technical medical, verbal and written communications•Effective and detailed observation and record keeping•Pro-actively scheduled vital, temperature, pulse, pain levels, and mental health checks as well as timely accurate electronic chart recording• Kept detailed logs of patient vitals and effectively reported all mental and physical patient data to RN in charge.• Responsible for providing personalized primary care of all rehabilitation Patients• Carefully ambulated patients in accordance with their daily range of motion (ROM) physical therapy (PT) prescriptions