Giacomo Bonilauri

Giacomo Bonilauri Email and Phone Number

Marketing and Customer Care @ TAM SOFTWARE SRL
la spezia, liguria, italy
Giacomo Bonilauri's Location
Liguria, Italy, Italy
Giacomo Bonilauri's Contact Details

Giacomo Bonilauri work email

Giacomo Bonilauri personal email

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About Giacomo Bonilauri

Currently, I work for TAM Software, an Italian software house that develops MIG7, a software for managing company maintenance. I handle all communications in English, from translation to commercial communications and customer care. Additionally, since 2020, I have been a member of the Board of Directors, actively contributing to the choice of sales and marketing strategies and interfacing with the technical manager and the customer in more complex projects.In my previous role as a technical supervisor, I was able to improve my management skills, managing a team of 4 people, dividing the workload, prioritizing tasks, and taking care of scheduling. Furthermore, I managed the repair schedule and the company's warehouse: updating the inventory, keeping track of spare parts, choosing when and what to buy.As a Welding Technologist, I fulfill the technical knowledge requirements defined as standard in EN ISO 14731: 2006 for Welding Coordination Personnel, as is also required by EN ISO 3834. I have the necessary knowledge to handle all possible tasks related to the welding field, from purchasing to writing WPS. During the course, I learned in depth every kind of welding and cutting process from electrode to friction-stir welding, and I also have extensive knowledge of metallurgy, fabrication, and welding design.I am passionate about mechanics and motorcycle trips.

Giacomo Bonilauri's Current Company Details
TAM SOFTWARE SRL

Tam Software Srl

View
Marketing and Customer Care
la spezia, liguria, italy
Website:
tamsoftware.com
Employees:
3
Giacomo Bonilauri Work Experience Details
  • Tam Software Srl
    Customer Support Specialist And Board Member
    Tam Software Srl Jun 2016 - Present
    La Spezia, Italy
    My career at TAM Software, a company that has doubled its turnover from 2013 to 2022 and continues to grow, has been a journey of growth and learning. I started as a customer support specialist, providing technical and commercial support to a diverse clientele, both Italian and foreign. This role allowed me to contribute to the internationalization of the company, taking care of all communications in English and translating the software suite and manuals.Over time, my responsibilities expanded. I began to manage the entire customer lifecycle, from presenting the software to potential customers, to analyzing how the software could adapt to their needs, to training customers after purchase.In addition, I had the opportunity to work closely with the commercial manager, assisting him in choosing sales and marketing strategies. In more complex projects, I interface with the technical manager and the customer, acting as a mediator between the parties.In 2020, my career reached a new milestone when I became a member of the Board of Directors of TAM Software. This role has allowed me to have an even greater impact on the growth and success of the company.
  • Torchio Verde
    Data Validator Freelance
    Torchio Verde 2012 - 2016
    Via Roma 7, 54033 Carrara (Italy)
    At Torchio Verde, a company specialized in transcriptions for the improvement of voice recognition systems, I worked on data validation projects in Italian. My role consisted of verifying the transcriptions made by a team, ensuring compliance with the quality standards defined by the customer, and providing customer support.
  • Eurogomme S.N.C.
    Technical Supervisor
    Eurogomme S.N.C. 2010 - 2013
    La Spezia, Italia
    I worked as a technical supervisor at Eurogomme S.n.C., a company founded in 1975 that deals with tire sales and mechanical maintenance of cars and motorcycles. I was responsible for keeping track of the work carried out, renewing standards, and implementing quality and safety standards. I assisted customers in choosing products and services that reflected their needs and supervised all technical activities carried out in the workshop, from changing tires to repairing any mechanical issue.

Giacomo Bonilauri Skills

Powerpoint Microsoft Office Microsoft Excel Autocad Microsoft Word English Welding Coordination Management Assistenza Clienti Iso Engineering Social Media Lingua Inglese Strategic Planning Pianificazione Strategica Metallurgia Saldatura Problem Solving Microsoft Windows Microsoft Outlook Research Ingegneria American Welding Society Asme Ricerca Team Building Time Management

Giacomo Bonilauri Education Details

  • Italian Institute Of Welding
    Italian Institute Of Welding
    International Welding Technologist
  • Itis G. Cappellini, La Spezia (Italy)
    Itis G. Cappellini, La Spezia (Italy)
    Diploma As Mechanical Expert
  • Università Degli Studi Di Parma
    Science Of Personality And Social And Interpersonal Relationships

Frequently Asked Questions about Giacomo Bonilauri

What company does Giacomo Bonilauri work for?

Giacomo Bonilauri works for Tam Software Srl

What is Giacomo Bonilauri's role at the current company?

Giacomo Bonilauri's current role is Marketing and Customer Care.

What is Giacomo Bonilauri's email address?

Giacomo Bonilauri's email address is il****@****ahoo.it

What schools did Giacomo Bonilauri attend?

Giacomo Bonilauri attended Italian Institute Of Welding, Itis G. Cappellini, La Spezia (Italy), Università Degli Studi Di Parma.

What are some of Giacomo Bonilauri's interests?

Giacomo Bonilauri has interest in Science And Technology, Disaster And Humanitarian Relief, Great Interest In Mechanics, Economic Empowerment.

What skills is Giacomo Bonilauri known for?

Giacomo Bonilauri has skills like Powerpoint, Microsoft Office, Microsoft Excel, Autocad, Microsoft Word, English, Welding Coordination, Management, Assistenza Clienti, Iso, Engineering, Social Media.

Who are Giacomo Bonilauri's colleagues?

Giacomo Bonilauri's colleagues are Andrea Dalia, Christian Rizzo, Luca Sisti, Luca Senatore.

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